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Love the ability to add product-specific FAQs and now separate page FAQs as well! The support team is very responsive and helped me solve an issue easily.
All of these 5 stars go for customer support team. One of the most courteous and prompt response that you may imagine. Although product needs some improvement like text should be a little smaller & there should be customization option available in templates like option to put in all the Accordion Heading Horizontally on the top. However, customer support will always be there to help you on any concerns if you get stuck... On top of that, this app is free as of now, which makes it a must try.
Hey,
Thank you so much for your love and support.
It was really simple to setup my FAQ, update, and categorize over time. The display and function of the FAQ on the page is intuitive and seamless. Well worth the minimal monthly cost for this app and I highly recommend it for anyone who desire basic FAQ integration for their store.
Thank you so much for your feedback, It means a lot for our app.
Gotta love the simplicity! Exactly what I was looking for, a simple, straight to the point FAQ page. Easy to use and super clean. Above all a super helpful and prompt support team.
Thank you so much for your feedback, It means a lot for our app.
Great app, very easy to use.
support from the team was really quick and very helpful in setting few things up and running. thanks
Thank you so much for your feedback, It means a lot for our app.
There is a big bug! Whenever you will change one FAQ question answer, all of the questions ans content will change! Very disgusted & it causes my $500 loss! There are no customer support at all. Don't waste your time until they fix this bug!
Hello,
sorry for your issue, but there is no any kind of bug in our app, our app is working in more than 100 stores, and also well tested by the Quality Checker team, and tested by Shopify partner's tester. And about our support, you can read our merchant's review, and there is no support mail from you, but if there is any issue so please let us know we would love to help you any time.
Thanks and Love
Every customer has questions before buying a product. This App helps me a lot to answer typical questions from customers. It provides more legitability and trust.
Thank you so much for your feedback, It means a lot for our app.