리뷰 (240)

전체 평점
4.7
평점 수준당 개수
  • 평점의 93%가 별 5개입니다
  • 평점의 3%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2024년 1월 22일

I cant publish may Icon Block

Picks Empire
인도
앱 사용 기간 9개월
답글 PreviewX개 2024년 6월 4일

Hello Picks Empire,

Thank you for your review! We strive to provide fast and efficient support. We tried reaching out to you multiple times without success.

Could you please reply? We really want to make things right and ensure that everything works as expected.

Our live chat is also available, so feel free to reach out there.

Thank you!

2024년 4월 1일

does not work

deepvibe
에스토니아
앱 사용 기간 2일
답글 PreviewX개 2024년 6월 4일

Hello Deppvibe,

We really appreciate your review! We tried reaching out to you multiple times. Could you please reply? We strive to provide the best possible experience.

Our team is also available in the live chat, so feel free to reach out there anytime.

Thank you!

2021년 7월 9일

Support is not replying to my questions. The app is not working on the website... Not recommended. I'm Still waiting for a refund

Simplace
네덜란드
앱 사용 기간 3일
답글 PreviewX개 2021년 7월 19일

I'm really sorry for inconvenience and glad we sorted it out!

2021년 7월 7일에 편집됨

Not a good app at all.. They dont answer any support questions. Its impossible to add the snippets on the product page. Update:
I have sent you multiple emails. No answer.. what an absolute joke

chugger-no
노르웨이
앱 사용 기간 2일
답글 PreviewX개 2021년 7월 7일

Hello,

Sorry for inconvenience. Could you please reach out to us at info@kachingappz.com

I'm sure we will sort this out in no time.

2023년 8월 23일

It is not displaying anywhere. I tried to use Custom Liquids, via the "Apps Section" in Shopify while using the Block # (for theme blocks) etc.! Nothing worked.

NUME Health
독일
앱 사용 기간 29분
답글 PreviewX개 2023년 11월 1일

Hello NUME Health,

We're sorry to hear that you've encountered difficulties with our app. Your feedback is important to us, and we're committed to assisting you in resolving the issues you've faced.

To address the challenge you're currently experiencing we'd like to extend a helping hand. When situations arise, our dedicated customer service team typically requests collaborator access to your Shopify store. This access allows us to troubleshoot the issue directly and provide the necessary assistance to ensure the app functions as expected.

Please let us know if you're open to this collaboration; we'll work together to pinpoint the root cause of the problem and implement the appropriate solution.

Your satisfaction is our priority, and we're here to support you every step of the way. If you're willing to proceed, kindly let us know via email, and we'll promptly begin our investigation.

Thank you for considering our assistance, and we look forward to helping you resolve this matter.

Best regards,
Customer Support Team