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Hello NUME Health,

We're sorry to hear that you've encountered difficulties with our app. Your feedback is important to us, and we're committed to assisting you in resolving the issues you've faced.

To address the challenge you're currently experiencing we'd like to extend a helping hand. When situations arise, our dedicated customer service team typically requests collaborator access to your Shopify store. This access allows us to troubleshoot the issue directly and provide the necessary assistance to ensure the app functions as expected.

Please let us know if you're open to this collaboration; we'll work together to pinpoint the root cause of the problem and implement the appropriate solution.

Your satisfaction is our priority, and we're here to support you every step of the way. If you're willing to proceed, kindly let us know via email, and we'll promptly begin our investigation.

Thank you for considering our assistance, and we look forward to helping you resolve this matter.

Best regards,
Customer Support Team

I'm really sorry for inconvenience and glad we sorted it out!

Hello,

Sorry for inconvenience. Could you please reach out to us at info@kachingappz.com

I'm sure we will sort this out in no time.