評價 (240)

整體評分
4.7
各級評分數量
  • 93% 的評分為 5 顆星
  • 3% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 2% 的評分為 1 顆星
2024年1月22日

I cant publish may Icon Block

Picks Empire
印度
使用應用程式 9個月
PreviewX 已回覆 2024年6月4日

Hello Picks Empire,

Thank you for your review! We strive to provide fast and efficient support. We tried reaching out to you multiple times without success.

Could you please reply? We really want to make things right and ensure that everything works as expected.

Our live chat is also available, so feel free to reach out there.

Thank you!

2024年4月1日

does not work

deepvibe
愛沙尼亞
使用應用程式 2天
PreviewX 已回覆 2024年6月4日

Hello Deppvibe,

We really appreciate your review! We tried reaching out to you multiple times. Could you please reply? We strive to provide the best possible experience.

Our team is also available in the live chat, so feel free to reach out there anytime.

Thank you!

2021年7月9日

Support is not replying to my questions. The app is not working on the website... Not recommended. I'm Still waiting for a refund

Simplace
荷蘭
使用應用程式 3天
PreviewX 已回覆 2021年7月19日

I'm really sorry for inconvenience and glad we sorted it out!

編輯時間:2021年7月7日

Not a good app at all.. They dont answer any support questions. Its impossible to add the snippets on the product page. Update:
I have sent you multiple emails. No answer.. what an absolute joke

chugger-no
挪威
使用應用程式 2天
PreviewX 已回覆 2021年7月7日

Hello,

Sorry for inconvenience. Could you please reach out to us at info@kachingappz.com

I'm sure we will sort this out in no time.

2023年8月23日

It is not displaying anywhere. I tried to use Custom Liquids, via the "Apps Section" in Shopify while using the Block # (for theme blocks) etc.! Nothing worked.

NUME Health
德國
使用應用程式 29分鐘
PreviewX 已回覆 2023年11月1日

Hello NUME Health,

We're sorry to hear that you've encountered difficulties with our app. Your feedback is important to us, and we're committed to assisting you in resolving the issues you've faced.

To address the challenge you're currently experiencing we'd like to extend a helping hand. When situations arise, our dedicated customer service team typically requests collaborator access to your Shopify store. This access allows us to troubleshoot the issue directly and provide the necessary assistance to ensure the app functions as expected.

Please let us know if you're open to this collaboration; we'll work together to pinpoint the root cause of the problem and implement the appropriate solution.

Your satisfaction is our priority, and we're here to support you every step of the way. If you're willing to proceed, kindly let us know via email, and we'll promptly begin our investigation.

Thank you for considering our assistance, and we look forward to helping you resolve this matter.

Best regards,
Customer Support Team