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Still continue,They lost our data and nothing there and they charged us BELLA
VP of customer experience not helpful at all in the middle of Skype she disappeared.
When i can't connect to the App which i pay for every month what should i think?
Not good
They setup 1 out of 2 feeds (Google; but not Amazon) over a two week period; with wasting so much of my time... wish I never started with them.
ABSOLUTELY HORRIBLE, DO NOT BUY! You almost think it`s a scam, given the poor state of the app. I tried to create a custom CSV feed for one our our sales channels and the troubleshooting process is now in it`s second week. Categories are missing every time I open the feed configurator, values from the metafields are sometimes shown, sometimes not. Support sees my feed complete, whereas myself and our integration partner constantly see missing values.
Please save yourself some time and try a different app!
Hello there,
Thanks for using our App and Sorry for inconvienence, our experts looked into this case deeply.
With regards to Categories, you had 3 types of categories, 2 were meta fields and the other was a universal product category/taxonomy that has to be mapped as part of your feed setup in the app. This universal taxonomy/categorization was initially skipped during your initial feed setup which rendered that Category column blank.
We would love to address any issues you are facing and interact with the rep from the shopping channel. Thanks.