評價 (72)

整體評分
4.4
各級評分數量
  • 68% 的評分為 5 顆星
  • 11% 的評分為 4 顆星
  • 8% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 13% 的評分為 1 顆星
2022年3月25日

ABSOLUTELY HORRIBLE, DO NOT BUY! You almost think it`s a scam, given the poor state of the app. I tried to create a custom CSV feed for one our our sales channels and the troubleshooting process is now in it`s second week. Categories are missing every time I open the feed configurator, values from the metafields are sometimes shown, sometimes not. Support sees my feed complete, whereas myself and our integration partner constantly see missing values.
Please save yourself some time and try a different app!

FrunzăDeMăslin.ro
羅馬尼亞
使用應用程式 21天
FeedGeni 已回覆 2022年3月31日

Hello there,
Thanks for using our App and Sorry for inconvienence, our experts looked into this case deeply.
With regards to Categories, you had 3 types of categories, 2 were meta fields and the other was a universal product category/taxonomy that has to be mapped as part of your feed setup in the app. This universal taxonomy/categorization was initially skipped during your initial feed setup which rendered that Category column blank.
We would love to address any issues you are facing and interact with the rep from the shopping channel. Thanks.

編輯時間:2016年10月20日

Really wanted this to work, but I could never get it to - don't really know why. Support was really friendly and tried hard to fix the problem.

Woot Hammy
美國
使用應用程式 26天
編輯時間:2020年5月12日

The app has a lot of potential but can be slow to load at times.

Support are keen to help but fixes to bugs (yes they are bugs even though they say they aren't) within the platform can be very slow.

Help links don't work and you get sent to article doesn't exist errors and the inventory filter doesn't save what it says the condition is e.g. greater than saves as equal to or greater than.

Just needs some attention to detail and documentation so if you want to just dump all products into a feed then this is the app for you.

Sadly not for us and we have moved to a different provider.

Noah’s Forest Friends
英國
使用應用程式 25天
FeedGeni 已回覆 2020年5月11日

Thank you for your feedback Adam, we are continuously working on the product to improve it and feedback like yours helps us make the product more better.

2016年4月21日

The set up was relatively simple, we encountered a number of errors trying to get our products on to Amazon but the support was quite quick to respond and were very helpful.

The only negative I would say is the lack of control over the feed (being able to do an if statement when matching feed titles would be a great feature) and generally not very clear to understand with how it works.

If you just want your products up on a marketplace then this is great, but if you want full control over your feed then it's maybe not the best option.

Partyaroo
英國
使用應用程式 17天
2018年2月12日

They setup 1 out of 2 feeds (Google; but not Amazon) over a two week period; with wasting so much of my time... wish I never started with them.

Swimsale
美國
使用應用程式 13天
2016年9月19日

It seems like ultimate app for e-commerce store that should be at every marketpalce. From other side it is not user-friendly and takes MUCH TIME to understand how everything goes. Hope see result from it. Owner of https://nfl-gears.com

American Fan
新加坡
使用應用程式 12天
2015年5月14日

The developer is based in Ghana, Africa. Customer support consists of "Samuel Tuffuor" who will send you automated e-mails even after you uninstall the app. He promised to get my feed working when he got "to the office" but never followed up.

Terrible App that shouldn't be allowed on the Shopify Store at all.

MassageTableUSA
美國
使用應用程式 6天
2022年6月22日

Great app, and stellar customer service. I've tested several feed generator apps before in order to create some heavily customized feeds for some applications, and this was definitely jackpot. Emphasis on customer service, the FeedGeni team has set up several custom feeds for me after my enquiry free of charge after I've installed the app. Definitely recommend!

CoffeeTime.dk
奧地利
使用應用程式 大約9小時
2016年9月6日

This is not a good app if you are a novice like me. I actually got charged $19.99 the first day, which i was supposed to be on the Free Trail Period. This is a bait and switch. i tried to ask for my money back the following day and the rep was very rude and basically told me because I had already tried pulling data over to Amazon that i could not get a refund. I don't believe that is what there refund policy states. Also, I was really asking for help as I received several errors on my initial download and the advice I got was contact your supplier.

My Cell Phone Style
美國
使用應用程式 1天
2017年11月18日

It does not work at all. After i contacted customer service, which by the way take for ever to answer, they could asnwer my question.

Iboughtit Com
美國
使用應用程式 大約7小時