Avis (136)

Note globale
4,2
Nombre d’avis par note
  • 74 % des avis sont des avis à 5 étoiles
  • 7 % des avis sont des avis à 4 étoiles
  • 2 % des avis sont des avis à 3 étoiles
  • 7 % des avis sont des avis à 2 étoiles
  • 10 % des avis sont des avis à 1 étoiles
25 février 2019

This app definitely does what it says, and once its all configured it works great!

However, it took a bunch of trial and error and time with support to make it work the we intended. I would give it a 5 star rating if they fixed their documentation so it was clear.

Here are a couple of things we learned:

1) If you are going to use this for handling fees or fees that apply to every product, then you'll be using the HIDDEN FEE type, to make it work correctly you need to make sure to click the "DEFAULT" button for every one of the hidden fee type or they won't be applied, even when you rule would appear to do so. This is no where in the documentation, but should be.

2) You cannot affect the sort order or where the fees are shown in the cart, so they are not group or placed in alphabetical order. This means that the cart looks a little random. We wanted the fees to be shown after the products they applied to, but were told no can do! It really doesn't make any sense, and I'm sure if you could edit the code for your cart you could figure it out.

Other than these the app works well and does as its advertised!

Engineered Fluids
États-Unis
Presque 2 ans d’utilisation de l’application
Modifié le 22 octobre 2018

This app helped us customize our fees upon checkout. We were able to combine a flat rate with a percentage of the order total very easily. We also have control of changing those rates and percentages in real time.

As for the service, it was fantastic. They made several customizations to make the app compatible with our site free of charge. Really appreciate the quick communication and follow through!

Market aTuPuerta
États-Unis
Presque 3 ans d’utilisation de l’application
1 mars 2016

Fantastic and useful App! Developer is very responsive and has added improvements and features to the app as requested.

Best Buck Promotions
Canada
Presque 3 ans d’utilisation de l’application
27 juillet 2017

Exactly what we needed to collect online convenience fees for certain services that can be purchased in our store at a lower cost to us. The developers responded with a fix for a problem with tracking changes in the cart after the fee had been applied and now we're very happy with the additional options that this app gives us. Highly recommended if you have a retail store and want to encourage in-store purchases for local services.

The Golf Shop At Torrey Pines
États-Unis
Plus de 2 ans d’utilisation de l’application
16 mars 2016

When 3M introduced a new premium Paint Protection Film product (ProSeries), we were looking for a way to offer the upgrade on all our kit products. Shopify limits variants to three, so this App saves a major rebuild of our site. Product Fee allows us to offer the upgrade. The option to upgrade appears when a kit is added to the shopping cart.

We found set up of the app rather complex, and there were some bugs to work out, but MageWorx took care of all the issues with prompt responses. They are easy to deal with, professional and follow through. Thanks again.

Nochip Paint Protection Film Products Usa
Canada
Plus de 2 ans d’utilisation de l’application
26 octobre 2018

We use this app to add a cart fee during checkout. It works quite well and the support team is super responsive! I wish there was a little more opportunity for customization (our cart fee needs more details to describe it and there is a strict character limit). The cart fees work by generating products, which can seem a little confusing on the backend, but the benefit is that the cart fee shows up everywhere we need it to (work orders, confirmations, etc.). Overall would recommend this for a solution to cart fees and we have definitely seen this app pay for itself with the increased revenue.

Cedar and Moss
États-Unis
Plus de 2 ans d’utilisation de l’application
27 avril 2020

Great customer service, app works as described. I ran into an issue when I installed another app not made by Mageworx, and when I contacted the team they were quick to reply and help me out of a jam. Thanks for the support!

Local Porter Food Supply Co.
États-Unis
25 jours d’utilisation de l’application
Mageworx a répondu 28 avril 2020

Hello,

Thank you for taking the time to leave us such a great review. You made our day! We will strive to deliver great experiences consistently.

Have a great day.

30 avril 2021

After searching through a bunch of apps, we finally found one that met all our needs! The team at Order & Product Fees were quick to respond and incredibly helpful. Very happy with the app!

Astral Grow
Canada
25 jours d’utilisation de l’application
7 octobre 2021

Awesome, it works perfectly, I recommand this app for everyone wants to apply extra fees it's very helpful.
Special mention to the support team always available to help us.

ORCA Retail by Pennel & Flipo
Belgique
24 jours d’utilisation de l’application
6 novembre 2018

Exactly what I was looking for to charge processing fees on my Event Products. Includes the ability to easily add IF statements to narrow in the product types to charge fees on with control over how to display that fee to the customer. Thanks!

werunthistown
États-Unis
Environ 2 ans d’utilisation de l’application