Upcharge Fees & Product Addons
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We needed this app for a particular use case to charge shipping on products that are certain marked in the backend as "don't require shipping" for technical reasons. So far it works really well and support has been super helpful and responsive with customizing the look and feel, answering questions and resolving any issues along the way
Thank you so much for your thoughtful review! We're glad to hear the app is working well for your specific use case, and it's great to know our support team has been helpful and responsive throughout the process. We’re always here if you need further assistance — and we truly appreciate your trust!
I don't normally leave reviews but these guys went way above and beyond to help me so I couldn't not! The app has been a lifesaver in being able to charge the US tariff fees that I'm now having to pay when shipping goods there. Despite watching all the helpful videos I was still stuck, so they went in and changed the necessary settings for me. Not only that but they replied several times to my initial struggles on a Sunday, which I absolutely wasn't expecting at all! Very very helpful people, highly recommend!
Thank you so much for taking the time to share this wonderful feedback! 🌟 We’re delighted to hear the app has been a real help with handling US tariff fees and that our team could step in to get everything set up smoothly for you.
Your kind words about our support (even on a Sunday!) mean a lot to us - we always want to make sure you feel supported whenever you need assistance. We truly appreciate your recommendation and look forward to continuing to help your store succeed!
We’ve been using the Upcharge app and it has worked exactly as we needed. I had a few issues with the initial configuration, but Angie and Evgeniya were incredibly helpful in getting everything resolved straight away. Their support was prompt, clear, and genuinely above and beyond.
The app itself runs smoothly and does exactly what it promises, but what really stands out is the level of service behind it. Knowing that there’s such a responsive and capable team available makes a huge difference.
Highly recommend both the app and the wonderful team behind it.
Thank you so much for your wonderful feedback! 🌟
We’re delighted to hear that the app is working just as you need, and it means a lot to know that Angie and Evgeniya’s support made such a positive difference. Our team takes pride in providing not only a reliable app, but also responsive and caring support - so it’s very rewarding to hear this recognized.
We truly appreciate your recommendation and are so glad to have you with us! 🙌
We have been using the app for a long time. It works as it should. Many thanks to the support team, who helped us quickly with the update.
Hello,
Thank you so much for your kind words and for taking the time to leave a 5-star review! 😊 We're thrilled to hear that the app has been working well for you and that our support team could assist you quickly with the update.
If you ever need any further help, feel free to reach out—we’re always happy to assist!
The Mageworx team have been amazing helping us migrate to the new verision of their app, Never have any problems with the app, works like a dream
Shoutout to Maggie and Polina who have outstandingly helpful
Recommend this app.
Wow, thank you for your amazing review! 🌟 We're so glad to hear that your migration went smoothly and that the app is working perfectly for you. We'll be sure to pass your kind words along to Maggie and Polina - they'll really appreciate it!
If you ever need anything, we're always here to help. Thanks again for your support and recommendation!
Maggie & the team at Mageworks are always so helpful! I love this app and so appreciate the great customer service they provide.
Thank you so much for the kind words! We're thrilled to hear you're enjoying the app and that Maggie and the team have been helpful. We truly appreciate your support and are always here if you need anything! 😊
We utilize this App to add an order processing fee on all of our orders. Any time we have an issue with the processing fee we reach out to Mageworx. They are always quick to respond and are very timely in helping out with any issues that may be happening. The issues we mainly had were proper installation/implementation into our website. They made it quick and painless with all the help they provide.
Thank you for your kind words! We’re thrilled to hear that our support team made the installation process quick and painless for you. We are always here to help and ensure our app adds value to your business.
I had some problems on the checkout page. The helpful and friendly team quickly helped me solve the problem. Many thanks for that! Your product is simply versatile and good.
Really solid app — setup was simple and didn’t take much time. We used it to add import tariffs, and it worked just the way we needed. Didn’t even have to reach out to support. We’ll see how it goes over time, but so far, it’s been great.
Thank you so much for the great review! We’re glad to hear the setup was smooth and that the app worked perfectly for your import tariffs — and even better that you didn’t need any support! We appreciate your trust and hope it continues to serve you well over time. Don’t hesitate to reach out if you ever need anything!
Quickly responded to my request and changed an issue within a day! Super appreciative and very happy with the customer service/product.
Edit - months later they still support us and the app. They are very helpful and responsive in development support, and were quick to address and solve any bugs that our template caused. Great team!
Thank you so much for the wonderful review! We take pride in providing long-term support and ensuring our app works seamlessly, even with custom templates. It’s a pleasure to have you with us and we are always here whenever you need a hand. Wishing you continued success with your store!
