UpCharge Fees Addons Surcharge

UpCharge Fees Addons Surcharge

Omtaler (122)

Samlet vurdering
4,5
Antall per vurderingsnivå
  • 79 % av vurderingene er 5 stjerner
  • 4 % av vurderingene er 4 stjerner
  • 4 % av vurderingene er 3 stjerner
  • 4 % av vurderingene er 2 stjerner
  • 9 % av vurderingene er 1 stjerner
7. januar 2026

We needed some custom coding done on the app and were extremely happy with the results as well as the quick turn-around. Maggie and her team really delivered for us and we are very happy with the support and functionality of the app.

Transfers by MoreTranz
USA
6 måneder bruker appen
UC Lab LLC svarte 7. januar 2026

Thank you so much for the 5-star review! 🙏

We’re really happy to hear the custom coding worked out exactly as you needed and that the turnaround met your expectations. I’ll be sure to pass your kind words along to the team - they’ll really appreciate it.

If you ever need help, just reach out anytime!

6. november 2025

Just what I've been looking for to help with the new US tariffs! I had a little bit of a configuration issue and despite dropping an email to support at the weekend the team responded, Angie, Polina and Vitali are all amazing.

There was investigation, follow ups, clear communication, and most of all, care. All the things that make great customer support.

It also worth pointing out that the configuration issue was down to my misinterpretation of a section of preferences, not an issue with the application itself.

Thanks for a great app!

Oak Astro
Storbritannia
14 dager bruker appen
UC Lab LLC svarte 20. november 2025

Thank you so much for your thoughtful and detailed review!
We’re truly delighted to hear your kind words - they mean a lot to our whole team. If you ever need assistance again, we’ll be more than happy to help.

Thanks for choosing our app, and we’re thrilled to have you with us!

25. november 2025

It’s essential for the U.S. tariffs. When I was having trouble with the app, their support was amazing. Thank you, Angie and Evgeniya! Don’t hesitate to reach out to the team—they’re incredibly kind and helpful.

One pro tip from me: when testing the app, make sure to select your own country as well, not just the U.S. It should work properly then. If something doesn’t show up, it’s likely due to your IP address.

Good luck!

Ode on Tutu
Sør-Korea
2 dager bruker appen
UC Lab LLC svarte 26. november 2025

Thank you so much for the wonderful review and for sharing your experience with the app 💙

We’re really glad to hear that the app is helping you with U.S. tariffs and that our support was helpful when you ran into trouble. It truly means a lot that you took the time to highlight that.

Also, huge thanks for sharing your pro tip about testing with your own country selected and keeping IP in mind - that’s very valuable advice for other merchants who might be setting things up for the first time.

If you ever need anything else, please don’t hesitate to reach out. We’re always happy to help! 🙌

2. oktober 2025

So far I'm really pleased with this app. Its adding the US tariff fee at the checkout so I don't need to add it onto shipping. I'm not that tech savvy, so the support (Maggie) has been super helpful and patient with some issues I had.

Pin Up Curl
Storbritannia
16 dager bruker appen
UC Lab LLC svarte 3. oktober 2025

Thank you so much for your kind words and the 5-star review! 🌟 We’re happy to hear the app is working well for you and that the US tariff fee setup saves you the extra hassle. I’ll be sure to share your feedback with Maggie - she’ll be delighted to know her support was helpful and patient.

We’re always here if you need a hand in the future. Thanks again for choosing our app!

29. september 2025

We’ve been using the Upcharge app and it has worked exactly as we needed. I had a few issues with the initial configuration, but Angie and Evgeniya were incredibly helpful in getting everything resolved straight away. Their support was prompt, clear, and genuinely above and beyond.

The app itself runs smoothly and does exactly what it promises, but what really stands out is the level of service behind it. Knowing that there’s such a responsive and capable team available makes a huge difference.

Highly recommend both the app and the wonderful team behind it.

Hana The Label
Australia
8 dager bruker appen
UC Lab LLC svarte 29. september 2025

Thank you so much for your wonderful feedback! 🌟
We’re delighted to hear that the app is working just as you need, and it means a lot to know that Angie and Evgeniya’s support made such a positive difference. Our team takes pride in providing not only a reliable app, but also responsive and caring support - so it’s very rewarding to hear this recognized.

We truly appreciate your recommendation and are so glad to have you with us! 🙌

8. januar 2026

a good app for charging our customers local taxes based on their location

I·DO
Tyskland
Over 2 år bruker appen
UC Lab LLC svarte 8. januar 2026

Thank you for the 5-star review! We’re glad you’re enjoying UpCharge and finding it useful. If you ever need any help with setup or have questions, our support team is here for you.

14. september 2025

I don't normally leave reviews but these guys went way above and beyond to help me so I couldn't not! The app has been a lifesaver in being able to charge the US tariff fees that I'm now having to pay when shipping goods there. Despite watching all the helpful videos I was still stuck, so they went in and changed the necessary settings for me. Not only that but they replied several times to my initial struggles on a Sunday, which I absolutely wasn't expecting at all! Very very helpful people, highly recommend!

My Little Halo
Storbritannia
14 dager bruker appen
UC Lab LLC svarte 14. september 2025

Thank you so much for taking the time to share this wonderful feedback! 🌟 We’re delighted to hear the app has been a real help with handling US tariff fees and that our team could step in to get everything set up smoothly for you.

Your kind words about our support (even on a Sunday!) mean a lot to us - we always want to make sure you feel supported whenever you need assistance. We truly appreciate your recommendation and look forward to continuing to help your store succeed!

30. desember 2025

Fantastic app with more fantastic support :) Maggie, Evgeniya and the colleagues are doing a great job here. They are ultra fast and finding for almost every problem a solution. Furthermore, they were very patient to me :) many thanks guys!

Live Byond
Tyskland
1 dag bruker appen
UC Lab LLC svarte 8. januar 2026

Thank you so much for the wonderful review! We’re really happy to hear you’re enjoying the app and that our support team was able to help. We truly appreciate your kind words and your trust 💜
If you ever need anything else, we’re always here for you!

18. desember 2025

Outstanding support team

UR Suki
Filippinene
4 måneder bruker appen
UC Lab LLC svarte 8. januar 2026

Thank you for your feedback! We’re really glad to hear you had a great experience with our support team. If you ever need anything else, we’re always here to help.

9. september 2025

This app honestly saved us when it came to adding tariffs. Setup was pretty easy and straightforward, which was a relief. We had tried the magic fees app before but it failed for us plus they use some AI support agent thing that just felt weird. Here the support is real deal. Huge shoutout to Maggie and Angie for their amazing help with our custom cart drawer, they went above and beyond. Couldn’t be happier!

Vienna Threads
Østerrike
7 dager bruker appen