Samlet vurdering
4,2
Antall per vurderingsnivå
  • 74 % av vurderingene er 5 stjerner
  • 7 % av vurderingene er 4 stjerner
  • 2 % av vurderingene er 3 stjerner
  • 7 % av vurderingene er 2 stjerner
  • 10 % av vurderingene er 1 stjerner
7. juni 2018

Great app! works perfectly on our store and it does exactly what we needed. Customer service is amazing!

Thinksolutionz
Kuwait
Rundt 1 måned bruker appen
28. juni 2018

We were looking for an app that solve a unique problem of adding service fee to all orders. Thanks to order and product fees plus they unlimited support and excellent customer service we are up and running with our store. They were always ready to assist whenever we encountered a problem. More businesses should follow in they footstep.

Dliverup
St. Lucia
Rundt 1 måned bruker appen
27. april 2020

Great customer service, app works as described. I ran into an issue when I installed another app not made by Mageworx, and when I contacted the team they were quick to reply and help me out of a jam. Thanks for the support!

Local Porter Food Supply Co.
USA
25 dager bruker appen
Mageworx svarte 28. april 2020

Hello,

Thank you for taking the time to leave us such a great review. You made our day! We will strive to deliver great experiences consistently.

Have a great day.

30. april 2021

After searching through a bunch of apps, we finally found one that met all our needs! The team at Order & Product Fees were quick to respond and incredibly helpful. Very happy with the app!

Astral Grow
Canada
25 dager bruker appen
11. april 2018

Great app. We charge for insulators during Summer months to ship our products with chocolate. This allows us to separate the cost from the shipping price, allowing more transparency. Great support too.

Brandinitoffee
USA
25 dager bruker appen
2. november 2018

Avoid this app. For every item fee you want to add it creates an entirely new/separate "product" that appears in your cart, which is unbelievably ugly and confusing to customers. So if you've got 10 actual products in your cart, you've also got 10 fee "items" in your cart, on the receipt/invoice, etc. It's a really poor way to go about adding item fees and it blows me away that anyone thought to create an app around it. Granted, it is probably this way due to their inability to do anything on the Checkout pages (Shopify rules), but its still a pretty awful.

It also creates an unbelievable number of products in your database. I only have 7 real products and I've already spent the last 15 minutes deleting, literally, hundreds of these things.

I'm giving this two stars because the support can be helpful. They did a good bit of customization for me, perhaps knowing how awful their app is, but in the end it just wasn't enough. I hired an expert who customized code in about 30 minutes that is lightyears beyond what this app does.

And while support can be helpful, if you're in the US, beware -- they're in Belarus and so the end of their day is 11am PST, if you're lucky. So unless you want to wake up at 3am every day to try to get this working, you have to wait 24 hours, usually, for a response to any question you have. Pretty painful stuff. We were glad to be rid of it.

HMJ - Wholesale
USA
24 dager bruker appen
7. oktober 2021

Awesome, it works perfectly, I recommand this app for everyone wants to apply extra fees it's very helpful.
Special mention to the support team always available to help us.

ORCA Retail by Pennel & Flipo
Belgia
24 dager bruker appen
30. august 2016

10/10 for customer service. These guys helped with everything I needed to get the app going the way I wanted it to. The app itself is also great - customizable and pretty easy to use. I do however suggest asking these guys for some guidance with setting it up unless you are a programmer.

Overall - 10/10, would recommend.

Alma Mater Europaea
Slovenia
21 dager bruker appen
Redigert 19. oktober 2021

Great app with amazing customer support. Their entire support team is on top of everything and very fast to respond! This app allows us to create a required weight adjustment surcharge. Being a cheese shop we hand cut all our cheeses/meats to order so it's very important to us to have this. Shopify doesn't allow you to add surcharges or markup so this app makes it happen. I spoke to a few different people and everyone has been super nice and helped with getting us all setup! Thank you again and keep up the good work!

Ideal Cheese
USA
13 dager bruker appen
Redigert 21. april 2020

Great App.
I was able to add a certain percentage of the total price of a rental outfit at check out. Secondly, the support team is great: they get back to you on time and always willing to help.
I strongly recommend this app.

Anit Cuts and Stitches
USA
12 dager bruker appen
Mageworx svarte 23. april 2020

Hello,

We are incredibly grateful that you took the time out to leave us a 5-Star review. I will share this with our team to let them know to keep up the amazing work :)

Thank you, once again, for your kind words.

Have a wonderful day.