Upcharge Fees & Product Addons

We attempted to use this to help us with Bottle Deposits and Recycling Fees. When I noticed that the fees were not applying properly, I reached out to support.

I was told
"The order was placed from an older Android device (Android 10K, released around 2019).
Please note that the letter “K” in Android 10K typically indicates a customized or modified browser/WebView environment rather than a standard Android browser version. In such cases, the device may be using a custom or embedded browser, which can affect how scripts are executed.

This is a known scenario — issues may occur due to outdated or customized browser environments on such devices. Since our app relies heavily on JavaScript for validation and interaction, compatibility with older or modified browsers unfortunately cannot be guaranteed.

Shopify officially supports only the two most recent versions of major browsers, as outlined in their documentation"

This left us with a huge gap in being able to correctly use fees, and led us to move on to a different app.

It works in Canada, specifically for the Alberta import fees on wine. I had to call support because I didn't know how to test this. Support was responsive and pleasant.

Quick to address our issue and helpful with instructions along the way. Great for our add-on packaging fee.

This app is super handy! We use it to easily add shipping insurance to orders. And the support team is awesome – they're super knowledgeable, always find solutions fast, and super responsive.

We needed some custom coding done on the app and were extremely happy with the results as well as the quick turn-around. Maggie and her team really delivered for us and we are very happy with the support and functionality of the app.

"I had a great experience with the UpCharge team andd Vitali. I needed some help with custom configuration, and their support (shoutout to the team!) was incredibly responsive and helpful. The app works exactly as described and has made managing our surcharges much easier. Highly recommend!"

This app help solve the problem i met, and Good support by Zia, when i rise a question , he solved for me shortly. thanks.

Thanks for the promptly response and support from UF team

Wonderful customer service! Thank you for the prompt and detailed response.

Great customer service! Fast, knowledgeable and helpful reps!