UpCharge Fees Addons Surcharge , 135 条评论

We had an issue placing a Processing Fee on our website. Sent a email and it was fixed within minutes. Customer Service was awesome and we are still ahead of schedule of posting our store to the web! Thank you!!

These stars are for Angie & Valentin. Good customer service! Got help troubleshooting a problem within minutes of my request.

Works fantastic and customer support is great and fast. If this app 'doesn't work' on your store, its because you did not follow directions and request their free one-time installation. Thank you guys for this app! Just what we needed.

Great support team! The processing fee inclusion was elegant and kept things very clean for our customers.

Great app, the unique in its usage and no alternative can do what this app can .. great customer service.. not easily found in any other app.. (Like)

This app does exactly as it says. Customer service did the installation for me within 2 hours of me downloading the app. They were also very quick to resolve issues I had with my custom theme.
Angelika and Vitali were especially helpful and friendly.

This app is one of a kind in Shopify App Store, Very useful when trying to describe and add fees for your products and cart. I have had a bug when adding a new percentage fee to my theme, I hope they solve it before my test period ends. That way I can be 100% sure to keep the subscription.

After downloading it, I considered installing it myself but took advantage of their free installation which they did quickly. After configuring it, I had one request which they also completed quickly. I was very happy with the technical support. And the best part is it paid for itself on the first order when a customer picked one of the fees.

Wrote a review earlier regarding no response from the team and issues with the app. However that was fully my mistake and i created multiple tickets for them with different emails.

The app devs are super responsive, followed up with my review and I was able to see how I caused confusion due to multiple emails.

They resolved the issue I was facing right away with their developers. And not only that they found an issue I may have faced because of how my website is set up and they proactively looked to resolve that. Even though it wasn't something that they needed to do.

I've tested multiple apps, paid a developer to custom code a feature that didn't work. And out of everything this is the best for the function I was looking for.

The app is great and it works for what I'm looking for and i give it a 5/5.

But the app developers and support team really impressed me with their level of support and I would give them a 10/5. They went beyond what I would have expected and I will definitely use another app by this team if it fits my needs.