UpCharge Fees Addons Surcharge

UpCharge Fees Addons Surcharge

Reviews (147)

Overall rating
4.1
Counts per rating level
  • 73% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 6% of ratings are 2 stars
  • 12% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to effectively add various surcharges and fees, enhancing pricing strategies and profitability. It supports multiple fee types such as flat rates and percentages, and allows customization based on customer group, country, or cart amount. Merchants note the app's proficiency in managing complex fee structures and its seamless integration with existing setups. The support team is frequently commended for their quick and effective assistance, ensuring smooth operation and integration in merchant stores.

Edited January 12, 2023

The new version of the app is even better than the first one! The load times in the Cart are now so fast, you barely feel them.

The app simply does what it should do. The Support is really great, i often reached out to them because i had a question/issue with my app and the often answered in just a few minutes!

buongiusti AG
Germany
Over 4 years using the app
June 11, 2019

The team behind the app is tremendously helpful. I am super satisfied the app, the help support I have received, and the timeframe in which it was delivered. I would recommend this application as an addition to anyone's ecommerce site.

CNVC Bookstore
United States
Over 4 years using the app
October 17, 2018

Love the app, if your not used to coding, I recommended you get these guys to install it for you. They will help you out no problem :)

Great customer service too! 5*

VeeGear
United Kingdom
About 4 years using the app
April 17, 2019

The app works as expected. Since we had a custom theme we needed assistance getting it setup but the staff was helpful and able to install and customize it quickly for us. Thank you!

Alternative Source Medical
United States
About 4 years using the app
Mageworx replied April 18, 2019

Thank you for taking the time to leave us such a positive review. We will strive to deliver great experiences consistently.

January 29, 2018

Mageworx simply works great and i highly recommend it. The team provided great support to resolve all the issues I had while implementing their solution which now more than pays for itself!

Maravedis Llc
United States
About 4 years using the app
October 14, 2020

After downloading it, I considered installing it myself but took advantage of their free installation which they did quickly. After configuring it, I had one request which they also completed quickly. I was very happy with the technical support. And the best part is it paid for itself on the first order when a customer picked one of the fees.

Box Save
United States
Almost 4 years using the app
Mageworx replied October 14, 2020

Hello,

Thank you so much for this review. We are so delighted that you rate our service as 5 stars as we strive to provide just that for all our customers.

Feel free to get back to us if you have any questions or need our help. We will be happy to assist.

Have a great day.

March 30, 2020

Very powerful and versatile app. A great tool if you want to add fees for your payments methods for example as Shopify doesn't not allow to modify the 'payment pages'. You can also save money with this app as you can add extra fees for shipping so you do not have to pay for a separate app for that. Unlimited possibilities.

The fact you can make a field mandatory and add rules allow you to apply fees to some of your customers only based on their group, country, the amount of the cart etc. I like the fact you can apply fees to the cart or by products too. A lot of possibilities.

I used mine to apply fees when clients are paying in installments with Credit Cards (x2,x3,x4) and fees are adjusted according to their 'discount tag' and options are displayed based on the total cart amount.

The team is amazing and will help you to tailor made the app for your website. I have been impressed by their reactivity, patience and support. Probably the best app I have integrated on my B2B website.

Eyefood Factory PRO
France
Over 3 years using the app
Mageworx replied April 2, 2020

Hello,

Thank you so much for this amazing review. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers.

Feel free to get back to us if you have any questions or need our help. We will be happy to assist.

Have a wonderful day.

Edited April 3, 2019

Quickly responded to my request and changed an issue within a day! Super appreciative and very happy with the customer service/product.

Edit - months later they still support us and the app. They are very helpful and responsive in development support, and were quick to address and solve any bugs that our template caused. Great team!

Lebermuth Company
United States
Over 3 years using the app
April 14, 2017

App works perfectly and makes it so easy to offer up sell items along with gift wrapping for our customers. The support is beyond amazing! Every question and request was answered quickly, accurately and very professional. I would highly recommend this app to anyone running a store that needs to offer add-ons or up sells on their products.

Rogers Gardens
United States
Over 3 years using the app
Edited October 20, 2022

Update: Support has been very helpful and has investigated into why it was malfunctioning and added a fix. I will continue to monitor, but it seems like the problem has been solved. We would love this app to work perfectly. Have it all set up correctly, but it will all of a sudden not work for some orders. We reached out and they are going to take a deeper dive into why it might not be working.

Simpls
United States
Over 3 years using the app