UpCharge: Surcharges & Fees , 135 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to easily add extra fees such as shipping and handling to orders. It's praised for its user-friendly interface, customization options, and positive impact on revenue and workflow. The support team is highly commended for their quick response and expertise. Merchants also value the app's reliability, speed, and feature of listing fees as separate items in the cart.
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The app works great and the customer services is fantastic. We reached out to them regarding an issue we were having and not only did they solve it promplty but they also went above and beyond to configure the settings to make the uncharge appear better on our website, it was greatly appreciated!
App works perfectly and their support team are knowledgeable and helpful. Very responsive and fast on resolving issues. Thanks a lot!
Their support team is very helpful, provided quick response and solution. It helps us solved the pickup locations with different shipping fee issue. The app is interface user friendly, only few steps settings. Great app.
Does what it needs to do and good quick support. Fixed issue on the same day
Very responsive and fast customer service team. App works great and we will keep using it for the long term. It is pretty much complicated what it does, but happy to see how great it works.
The best support team I have ever experienced, we had a slight issue with their app but this was ok as their support team replied and fixed it as quick as possible!
very fast and good customer service. App is working good.
Does exactly what it is supposed to do. I had one small problem with the surcharge not being required for certain people, but their team fixed it promptly. Thank you!
The App works as it should. But the Support is stellar! I have been in contact with them due to various very specific issues and they were not only kind and helpful but also incredibly fast.
This made using the App an absolute pleasure.
Spent 2 hrs trying to set this app up today and had no success. I watched every video, chatted with Shopify and reached out for support. No one was able to help me set up % based fees in my store. Don't waste your time or money with this app.
Shopify cannot make this app work even. This is a genuinely awful user experience and none of the content provided helps install this app.
Hello,
We are sorry for the inconvenience you experienced with the app setup.
The app usually comes with automatic installation. However, if the target theme has some specifics (unique selectors or external custom code integrated), additional actions may be required to get the app up and running. As a rule, it's required to add theme selectors to the app settings.
We offer free installation/configuration services and try to process all inquiries timely. However, due to the location of our development office (Europe) and time zone differences, there is a chance we may get back with a minor delay.
Again, we are truly sorry for that. If you ever decide to give the app another try, please feel free to contact us.