UpCharge: Surcharges & Fees
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Highlights
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Based in United States
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Works with the latest themes
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Use directly in Shopify admin
About this app
Launched
January 22, 2016
Languages
English
Categories
Custom pricing and quotes , Upselling and cross-sellingAdd surcharges to your cart. Charge fees for handling, processing, additional products, or services.
With this app, you can create an unlimited number of fees (surcharges). Attach fees to specific products or to the whole shopping cart. You can create fixed-amount fees, as well as percentage-based fees. Specify conditions which will control whether certain fees are visible or not, or whether they apply or not. You can charge fees for any kind product or service, for example: rush delivery, special handling or processing, gift wrap, insurance, custom requests, order personalization, and more.
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Unlimited number of fees and surcharges.
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Fee input types: checkbox, drop-down, radio buttons, text, date, or hidden
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Two types of fees: fixed-amount fees, and percentage-based fees
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Settings and conditions that control when certain fees are applied or triggered
Pricing
14-day free trialPremium Plan
$9.99/month
- Unlimited product fees
- Custom fee pricing
- Product fee display conditions
- Convenient fee management tools
Development plan
Free
- The app is free for all stores on development plan
Premium Plan
$9.99/month
- Unlimited product fees
- Custom fee pricing
- Product fee display conditions
- Convenient fee management tools
Development plan
Free
- The app is free for all stores on development plan
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
127 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its ability to add extra fees to orders, aiding businesses with low profit margins. It's versatile, allowing fees to be added to specific products or based on conditions like customer location or cart total. The app is praised for its user-friendly interface and wide range of configuration options. The support team is highly regarded for their quick response and assistance with installation and troubleshooting. Merchants have found the app crucial in improving their profit margins and customer experience, and in solving unique problems like adding a service fee to all orders or a bottle deposit fee to beer products. The app also enables adding fees for payment methods, a feature not available on Shopify's payment pages.
Update: Support has been very helpful and has investigated into why it was malfunctioning and added a fix. I will continue to monitor, but it seems like the problem has been solved. We would love this app to work perfectly. Have it all set up correctly, but it will all of a sudden not work for some orders. We reached out and they are going to take a deeper dive into why it might not be working.
This app did work but just did not do what we needed. And the support was clear and timely.
Our issue was after uninstalling the app. They did correct our issue and support
is in the process of cleaning up our site....for which we are grateful...thank you.
For reference...The issue was the uninstall process not fully uninstalling the app and all that it created.
Many days after uninstall, we noticed that we had two new collections (Fees Products and Products) showing up on our live site and the original add-on fee was still listed as a "product". These collections were generated by the app. In addition, the app adds a set of conditional formatting ("mws_fee_generated") to all of the collections. This was not removed with uninstall and we were concerned there were other code not removed after uninstalling.
We could not figure out which app did this or what to do to solve this. We finally found out that it was this app from Mageworx. Took many hours to try and solve and sort out. Not something that we appreciated, but they did correct the issues.
Uninstalling an app should clear the app and all that it created. Very poor execution on the uninstall process.
Hello,
We appreciate your feedback and are sorry for your experience.
We do understand your concern and the inconvenience caused. But the thing is that we can't remove products automatically right after the uninstallation for technical reasons.
When you delete the app, Shopify blocks our access to the store via API at once. As a result, we can't perform any further actions like removing products/collections left. That being said, this is caused by Shopify's limitations, and we can't overcome them on our end.
As a possible solution, we are considering adding a button to the app's Settings that would clear all the app resources from the store. The store admin will be able to use it before uninstallation.
We'd highly appreciate it if you could share feedback about this workaround.
Support is excellent and highly responsive, but truly the app is a bit quirky. If you use a hidden fee that is % based, your customers may see an extremely high amount of products in their cart, which I think will really hurt conversions.
About this app
Launched
January 22, 2016
Languages
English
Categories
Custom pricing and quotes , Upselling and cross-sellingBuilt by Mageworx
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