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I am new user of this app and has some issues installing as it is not one of their supported themes (meaning it overwrites some of my theme styling on collection pages). I wrote to them explaining the situation and within a day they had gone into my site and edited the code to get the application running just as I hoped.
Initially I had actually tried a similar app from a competitor and had the same issue - after writing to the competitor they were not willing to edit the code to fix the issues and I was turned away so I was delighted that Globo were more than willing to put the work in to help me.
Yet to test out the full functionality of the application but on the surface it looks perfect for my needs and the service couldn't have been any better - highly recommend!
We use the Smart Product Filter and Search app as well as the Globo Mega Menu app and they have made a big positive difference in the functionality of our site. The customer service is very responsive and quickly resolves all issues and changes.
I only give this app 5 stars because that is all it allows. I would give more if I was able. Not only does the app work exactly as I needed, the customer service team a simply amazing. They were extremely helpful and very quick to assist. I highly recommend.
App worked great and just as advertised! Had a few minor issues when working with my theme and the Globo support team fixed them quickly!
The support is very accommodating with the questions I have asked about the app. The app works well on what we need for our website. Great app so far.
Big thanks to Helen and the dev team for the great support. Issues and inquiries were resolved swiftly and effectively. The app worked out great!
Support rapide et efficace, réponses et correction du problème sous 24h. Prix convenable, app parfaite
Filter is perfect
But what really stood out to me was the level of support provided by the team behind the app. Whenever I had a question or needed help with something, they were always there to provide quick and friendly assistance.
Great support, good looking app. I recommend using their support team to help you apply their app to your store.
I've been using this app for a while now and I'm really happy with it. Customer service has been really helpful too. Would recommend!