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Amazing app I loved the filter so much easier to use than other apps (spent three hours trying to work a different one out last night and this one was just 1-2-3-4 DONE)
However it messed up my site, I have had to rewind (thank god for rewind) My home page banner disappeared and logo and the text on all my collection boxes.
Just a big headache :~( To be fair it does say that currently it works only for free themes and mine is premium so that might be the issue
What a wonderful service and support from the programmer. They solved my issue in a few minutes my search faceted filter was working. Will recommend to any ecommerce that needs complex search ffrom the home screen.
support is non responsive and app is locked or buggy- we unable to access any of the features at all. The documentation looks nothing like what we see. Each time we try to access a page on the back end it only shows one page - nothing works at all.
Wicked fast customer service, literally responded within the hour of requesting help. Highly recommend!
App has a lot of settings and super fast and great support. Btw, default sorter is great for my needs for now. Maybe in future i will come back to this app
Can I rate it 0?? Didn't do what I wanted it to so I deleted it and now none of my collections appear!!!! AVOID.
This is really bad! My collections don't show anymore even after I deleted the app!
After uninstalling this app, template's default filtering is not working and i have no idea how to fix it. Can someone help? Update: I got help from the developers of the app and they fixed the problem! For anyone with simmilar issues, contact the support from Golobo.
Best customer support i have ever witnessed!
After uninstalling this app, template's default filtering is not working. Plus the app keeps many files and code in my shop's template. Keep your hands off this app!
Dear Customer,
Thank you for bringing this to our attention.
We are very sorry to hear that you did not have a great experience. We have sent an email to investigate further this concern but have not heard back from you. Would you please check it?
We would appreciate the opportunity to speak with you and hope to be able to resolve this as soon as possible. Your kind collaboration is much appreciated!
Sincerely,
Globo Team
I uninstalled this app now none of my products are visible. I have reached out to support for some assistance, but I see I am not the only one who is having this problem