Smart Product Filter & Search
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love the app, Clara has been a great help when I was looking for support
great app, I had an issue and Clara and Steven helped me resolve it right away, thank you so much for the great support that I received !!
Search on web mobile stopped working completely. This impacted our conversion drastically. We contacted them via form in the app and via email. No reaction.
By now, we have received the first reply: it is the weekend and the development team is only available during Vietnam office hours.
I recommend strongly to stay away from this app as they don't seem to understand what it means if your search breaks and they definitely won't fix it during non office hours..
We needed this app for a few features. Very customizable to fit our exact needs. Was a bit technical for us to set up but there support team was great and helped us set it up. Also they always got back to us within 24 hours.
Spencer Young
Wilson Bros Gardens
Stopped working all of sudden yesterday and none of the collection pages were loading affecting conversions. Had to disable the app. Extremely disappointed
Simple and really flexible app -- got great custom implementation support from Clara. We launched a new Shopify site using a custom 3rd party theme for Shopify. We've used the app for a good while and found it easy to expand out filter options over time. We have a very large amount of SKUs, so we need a lot granular filters that can nest easily within different categories by both tags and collection. There was a visual bug with the app's product/collection card layout overriding out new one and the team quickly made some tweaks for free. Clara was the team member who helped; super quick response time (less than 10 min back and forth email chat). Recommend for stores with similar filter needs.
A powerful app with great support! We changed to a different theme and needed some tweaks to make the app work the way we wanted. Clara was helping us out with fast replies and soon the app was working exactly as we wanted with our theme.
Fast, knowledgeable, and genuinely helpful, no copy-paste replies, just real solutions tailored to your store. Every request was handled quickly and professionally, making the whole experience smooth and stress-free.
If great support matters to you, this app is an easy choice. 5 stars.
"Quiero agradecer especialmente a Clara por su excelente ayuda. Tenía un problema técnico complejo con la jerarquía de etiquetas SEO (cambiar títulos a H3) y ella lo gestionó de forma impecable. Me habilitó el acceso a los archivos necesarios y me guio en todo el proceso. Un soporte de 10, rápido y muy profesional. ¡Gracias, Clara!"
Shopify Plus merchants should be aware that this application encounters frequent issues concerning the display of the correct catalog price. Sometimes the collection pages show the base price, and a manual sync is required to fix it. Other times the manual sync does not fix it, and Globo's technical support team has to get involved. Sometimes the prices are off by a factor of 1000, which again can be fixed by either re-syncing, manually fixing the liquid code or getting the Globo support involved. We have encountered issues like these every few weeks, and we finally decided to bypass Globo's price display implementation and used a Metafield-based solution we created on our own. Problems solved.
The rest of the application is rather excellent and we use it across many stores successfully with only a few occasions per year where the application does not function and collection pages will fail to render. If you can accept that level of uptime, this app is a good choice.
2.5 / 5 stars: (Shopify Plus)
5 / 5 stars: (Shopify)