Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 92 % der Bewertungen sind 5 Sterne
  • 4 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 3 % der Bewertungen sind 1 Sterne
7. April 2024

We faced an small issue with search results, we contacted the support and the issue was solved, the support really works!

Heat & Cool
Vereinigte Staaten
Etwa 3 jahre mit der App
15. April 2024

Recently, I discovered some problems caused by plug-ins. I reported them to the customer service team. They responded very quickly and solved the problems according to my requirements.
I will continue to use their services.

linkdolls
China
Fast 2 jahre mit der App
15. Februar 2024

I recently encountered a minor hiccup while using the Smart Product Filter application in my online store. Though the issue seemed small, it was impacting the functionality of the filter, and I wanted to ensure my customers had the best possible experience. Unsure of how to resolve it on my own, I reached out to the developers for assistance.

I cannot express enough how impressed I am with the level of service and support provided by the team at Smart Product Filter. From the moment I contacted them, they were attentive, responsive, and committed to finding a solution promptly.

Their expertise in diagnosing and fixing the problem was evident right from the start. They quickly identified the root cause of the issue and implemented a solution that seamlessly resolved it. What stood out to me the most was their dedication to ensuring that the fix was implemented efficiently without causing any disruptions to my store's operations.

Throughout the process, the developers kept me informed of their progress and provided clear instructions on how to implement the solution on my end. Their communication was exceptional, and they went above and beyond to ensure that I was fully satisfied with the outcome.

I also want to commend the developers for their professionalism and willingness to address even the smallest of issues with the utmost care and attention. Their commitment to excellence is truly commendable, and it's evident that they take great pride in their work.

Thanks to the efforts of the Smart Product Filter team, my online store is now running smoothly, and my customers can enjoy a seamless browsing experience. I couldn't be happier with the level of service I received, and I wholeheartedly recommend their product and services to anyone looking for a reliable and efficient solution for their online store. Kudos to the team for their exceptional work!

8LinesShop
Lettland
Etwa ein jahr mit der App
9. April 2024

The support is brilliant, they help you really quickly and implement it exactly as you imagine. I can only recommend anyone who has problems to simply write to support. If you don't do that, it's your own fault.

Best regards KEjF.

KEjF.
Deutschland
4 monate mit der App
16. Februar 2024

I am using the app for a couple of years now and I only can highly recommend this app and it would have gotten more stars, if there were more!
The color swatches can be customized with color or image and everything else can be customized as well.
The support is extremly helpful and quick, they solves my requests within less than 24 hour.
Perfect, love it!

Rundis.se
Schweden
Fast 3 jahre mit der App
28. März 2024

I have tried 5 different filtering apps on Shopify and this is BY FAR the easiest one to use! What has made it easy is the customer service. There are times when I have encountered a problem (of my own causing) and I have emailed the support line and my problem has always been fixed within 48hours. Super helpful and easy to work with.. what more could you ask for? Thanks again for a great app!

BurMaker
Vereinigte Staaten
26 tage mit der App
14. Mai 2024

Great and very versatile filter app. A must have for every E-Commerce site. In fact, I am using it for both of my websites. Additionally you get a friendly and very helpful customerservice that takes his time to perfectly adjust the app if needed.

When I need filters for my next website, the decision which ones I am using is already clear.

If you are searching for an affordable, highly customizable filter app and a great customer service - you need this app.

Secondhand Südtirol
Italien
29 tage mit der App
2. April 2024

All good!
There were a problem with a code, but Helen helped me out.

Eversolid
Ukraine
11 monate mit der App
24. April 2024

It's comprehensive - does what it supposed to do. It allows us to simplify our navigation menu by including all necessary user choices in the filters - which can be sliced and diced, so to speak, as however necessary. Additionally, the support has been unfailing and ongoing.

Reflect Perfection
Vereinigte Staaten
7 monate mit der App
7. Mai 2024

Their after sales customer assistance is commendable. We had an issue with coding and Helen and team was very gracious in providing assistance and making sure the problem was resolved and no further concerns have occurred.

Wardrobe Wholesalers
Australien
6 monate mit der App