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great app and the team were super helpful setting up. They really helped me out and its great functionality for the website :)
just began to use it and im still working out how it works but the customer service given is great and helping me throughout the processes.
I added Smart Product Filter & Search app by Globo to my website almost two weeks ago and replaced other filter app from other company.
The system is much easier to use and more dynamic, option for multi language, the support team helped me all the way with specific issues that were related to my website and there filter so it will be completely integrated with the design and the site.
All this support was even before I was subscribed and only in trail mode.
Thank you for everything ! very recommended !
Application has stopped working, no advice why, not able to get support. They do not offer 24/7..
Today is a disaster as none of my products are showing on my website, they have all gone. So many lost sales today and i cannot contact anyone
Dear customer. We are so sorry for the problem. We have fixed it. Our team will contact to you to upgrade to version 5.0. We faced the problem because you are using version 4.0.
One again, We are so sorry for the problem
Very effective and usefull app. The app makes my site much more organized. Support from Helen was amazing! She was very helpful
Great service ! flexible and fast to resolve the issues we had. Can definitely recommend. Nice to deal with professional people.
Best support I have ever received for a Shopify app. I needed to make some changes to the app. For example make it dark theme. They made all of the changes that I requested within a few hours! I have used a ton of Shopify apps and most of them don’t even respond. I’m very impressed!
Had a problem with not visible categorys in my sidebar. Support helped me out within minutes, all solved, all working fine now. ***** app and ***** support
Third time writing a review for this app. I had run into several issues, support was able to resolve them quickly, but this is the first encounter with any application we have used that we have had so many issues with. Everything is running smoothly thanks to the help of the support team, who I may add fixed our issues quickly after our first review. Since we had so many issues with the app originally, the App support member seemed to be annoyed with us. My team and I were very irritated that this app alone caused so many problems and took up a lot of our time trying to fix. My advice to the developers is to pinpoint where these bugs are in your code, take the feedback from your customers and apply it to your product, make sure that they are fixed so you don't lose more future customers. Luckily we were willing to give the app a second chance, and good thing we did cause it works and looks great. All in all the app looks and runs smoothly after many trail and errors.
It's a useful app while filter and search the products on the website. Nice company service and solved our problem efficiently.