Smart Product Filter & Search

Merci beaucoup à l'équipe Globo. Mention spéciale à Clara et Annie qui ont su solutionner le problème que je rencontrais avec rapidité et efficacité. L'application est facile à utiliser et vous pouvez faire confiance à leur service client très réactif.

J’ai demandé à plusieurs reprise de l’aide pour certains problèmes que je rencontrais, et j’ai toujours eu le droit à une super réactivité de l’équipe. Avec un suivi par mail, pour s’assurer que tout se passait bien dans les semaines qui suivaient.

Et ce la fait plusieurs années que j’utilise cette application pour mon site

Merci à Helen et Clara pour leur aide et leur super réactivité

Simple and really flexible app -- got great custom implementation support from Clara. We launched a new Shopify site using a custom 3rd party theme for Shopify. We've used the app for a good while and found it easy to expand out filter options over time. We have a very large amount of SKUs, so we need a lot granular filters that can nest easily within different categories by both tags and collection. There was a visual bug with the app's product/collection card layout overriding out new one and the team quickly made some tweaks for free. Clara was the team member who helped; super quick response time (less than 10 min back and forth email chat). Recommend for stores with similar filter needs.

For the most part support is prompt but there are lots of recent glitches where items are not showing up in the right place or not synching correctly and there is no warning or flags. But the people are very helpful and they try promptly to fix your issues.

The app does a great job providing user friendly filtering options. When I have reached out to the developer they are very responsive and fix problems quickly. The only negative is that I have had the app fail on several occasions. It wasn't until I notice the failures and contacted Globosoftware that the issues are addressed.

Very helpful and responsive support. Clara was very knowledgeable and solved everything we asked for. Thank you very much!

Shopify Plus merchants should be aware that this application encounters frequent issues concerning the display of the correct catalog price. Sometimes the collection pages show the base price, and a manual sync is required to fix it. Other times the manual sync does not fix it, and Globo's technical support team has to get involved. Sometimes the prices are off by a factor of 1000, which again can be fixed by either re-syncing, manually fixing the liquid code or getting the Globo support involved. We have encountered issues like these every few weeks, and we finally decided to bypass Globo's price display implementation and used a Metafield-based solution we created on our own. Problems solved.

The rest of the application is rather excellent and we use it across many stores successfully with only a few occasions per year where the application does not function and collection pages will fail to render. If you can accept that level of uptime, this app is a good choice.

2.5 / 5 stars: (Shopify Plus)
5 / 5 stars: (Shopify)

Very intuitive to use, met all my needs which are a bit niche, and A+ Fantastic help with customizations from Clara at the support team. Absolutely recommend

This app does what it says it will, and whenever I need support, the team are quick to respond on chat and email.
It can be a little finicky to finesse, but it works well.
Clara from support is super helpful.

Great app, we haven't had any issues with it. Support is very responsive, we have used this app for several years but still get quick response. I needed help setting up a new filter and then making a styling change, and support tech Clara was very easy wo work with. Thanks!