Avis (1 872)
Affiner
-
Par note
After purchasing this app, something had to be changed in my own template. Support has handled this wonderfully and implemented everything neatly to my liking. Class for Support, I can recommend to everyone!
Had some issues with implementing, however great customer service and assistance. App could be more intuitive to use, but other than that does its job properly.
This is a great app for product filters. App team support is awesome. I give you a plus point for support.
Fantastic customer service, we always use this product for filters. The response time is always very quick. Outside of the occasional bit of tech support, it is very easy to use.
Perfect app, the customer support is exceptional and I managed to integrate it into my theme while maintaining the original graphic style. Really great job thanks.
Excellent support. I encountered an issue when setting up the app and reached out to technical support.
It is easy to use and has many features.
I think it's a good app.
I think it would be nice if you could insert a chat app into the app and provide real-time support.
Good value app & good customer service. would recommend to other stores who want to have a nice filtering menu
Overall, the app works well for the sole purpose of functioning as a filter & search app. You get a lot of performance and features for the price. Though, there are some flaws in the app that need to be addressed for it to be a GREAT app.
Good...
5/5 stars for support and dev. The Globo team was very quick a responsive to any questions and changes we desired to our site.
5/5 stars for pricing. This app offers basically all the functions of other filter & search apps for a discount price. Good amount of features and capabilities for the money.
5/5 stars for Year Make Model. This feature doesn't pertain to many stores but is a good included feature that may be useful for those who could utilize it.
Bad...
1/5 stars for automated collection sync and product delete. Anytime you make a change to an automated collection within Shopify, it will essentially break the connection between Shopify and the app, displaying the collection without any products. Even though in the breadcrumbs on the collection page it shows there are several pages of products in the collection.
This also follows suit for when products get deleted after a sync. We get new products added everyday. Then products we don't necessarily want on our site. Therefore, we delete product everyday. That then poses another issue where when we delete products, the app will keep the title and pricing data but not the picture. Therefore causing products on our site to look "broken". Everything would clear up once a sync would occur.
Globo has set it up for an automated sync to occur once per day, 5/5 stars! Though, the fact that a sync needs to occur verses just being in time integrated, that blows. Then to perform a manual sync, for us, it can take upwards of an hour based on the amount of products we have. When that sync is occuring, you can't touch anything within filtering, 1/5 stars.
2/5 stars for filter analytics. Since the app is easier on the budget than other filter & search apps, I can't knock the fact that this app gives us some search analytics. But, this app is bare minimum when it comes to search analytics. We have other apps on our other sites that have a much more in depth search analytics where we can make website impacting changes to the site just from the data from the apps search analytics. This app, you really can't get much of any search data from to make impactful decisions and changes.
Conclusion...
This app is good for the sole purpose of functioning as a filter & search app. If you don't alter your collections and tags too often, this is a great app for you! In our case, our site has thousands of products and skus so our site is built around needing to be fluid within automated collections, tagging, and filtering.
I would put this app in the competent area of the skills level. It's better than the novice level apps. But it's not quite in the realm of the expert level apps. This app is great for those looking for most of the features of the top tier filter & search apps, but is easier on your piggybank.
The other app I am comparing this to would be Boost Product Filter & Search, which in my mind, is the best filter & search app on the app store. We have Boost on our other sites and it is as good as it gets to full function with no compromise. Very happy with Boost. I would recommend that as the preference if you can stomach the extra price.
Great customer support. It aws an easy discussion about my issue, and their reply was prompt. Please take in mind that it might take some time for them to respond over the weekend, but I give the support a 5/5.