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Having a great app that helps you to achieve desired function in order to grow your business is useless without a well-trained and responsive after sales support team, luckily, we found both with Globo Software Solutions, they not only have a great app that really speaks for itself, but they also have a very responsive support team, who understands how crucial it is for their customers to solve their app related problems on a timely manner. We must say Customer Service at its finest, a job well done! Kudos to the whole Globo Software Solutions team! Specially to Helen, Sarah and Hong Tran! :)
They have a very efficient support service. When I have needed it, they have responded very quickly and helped in everything we need.
Just installed few days ago. I loved the features and the freedom to adjust the layout preference. Amazing CS support. Had some problem and the issue was resolved in a few hours. Super easy and convenient app and service.
Support, particularly Helen are fantastic and very quick to help. Always quick to respond and resolve anything.
Great app, I have been using it for over a year and find it easy to use. The support team is very helpful and responsive.
I was looking for a way to easily add sortable filters to our store. This worked perfectly. And the live support within the app is top notch. Their team helped me diagnose and solve a problem in real time. Exceptional.
Great customer service. I had a problem and they fixed it in a minute.
About the app, it runs well.
It is not possible to stick cms-sides or banners to a certain search query (that is only available for products). A personalization is not possible for that. In our opinion that should be standard for an app like that and we would not recommend the app until this feature is added.
I ran into a bit of trouble setting the app search features on to our theme but I reached out to their support and they were more than helpful to assist me in getting it set up. A+ for customer support. I just hope you guys can implement search features to look up blogs within the future.
I am a Shopify developer and I have been suggesting this app to use for many stores. believe me their service and maintenance system is awesome and speedy.