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The suddenly stop syncing. We tried for 8 hours. Contacting support only got one response to allow them store access after that nothing. They support is not available after hours I am guessing. After the support was reached in the morning they were able to fix they issue.
Third time writing a review for this app. I had run into several issues, support was able to resolve them quickly, but this is the first encounter with any application we have used that we have had so many issues with. Everything is running smoothly thanks to the help of the support team, who I may add fixed our issues quickly after our first review. Since we had so many issues with the app originally, the App support member seemed to be annoyed with us. My team and I were very irritated that this app alone caused so many problems and took up a lot of our time trying to fix. My advice to the developers is to pinpoint where these bugs are in your code, take the feedback from your customers and apply it to your product, make sure that they are fixed so you don't lose more future customers. Luckily we were willing to give the app a second chance, and good thing we did cause it works and looks great. All in all the app looks and runs smoothly after many trail and errors.
It's a useful app while filter and search the products on the website. Nice company service and solved our problem efficiently.
The overall app experience is good. I am using it to add filters on my main store collection page. There were a few bugs that I experienced but the support team helped me fix them. I do feel that the support can be a lot better as I had to wait quite a bit before getting a response and had to contact multiple times for the same bug. So overall great app, but the customer service needs improvement.
Excelente atención y soluciones, responde en corto tiempo y ofrecen soluciones inmediatas.Recomiendo
The globo color swatch and filter app are completely compatible and look great on applying to the website. Great app and bes support team...
It's so cool this, but why my PNG have White Background ? please help me to delete this, i don't like background.
We had issues with the integration process as it wasn't agreeing with our theme. I emailed the Globo support team and they were incredibly fast and helpful in getting the problem solved. Special thanks to Donna:)
Overall the app is easy to use and is exactly what we were after!
Good to use. The Globo support team's response is relatively fast. If you got some questions about the apps or some functions don't work, they would like to help you to solve the problem fastly.
Una App muy completa y facil de usar, realmente buena. El equipo de servicio tecnico es excelente, responden rapidamente y de manera eficaz