Smart Product Filter & Search

Globo customer service is top tier. I need to have coding updated on the app so that our Thank You page can run seamlessly with Shopify's new updates and they completed the job within 24 hours.

Great App with Top-Notch Customer Support!

I’ve used this app on two different shops now, and it’s the best out there. The options are robust, and the interface is super easy to navigate. The instant search feature on the collection page is an incredible addition, making it easy to explore our large catalog. Every time I’ve had a question or needed help, their customer support has been quick to respond, helpful, and thorough. A special shout-out to Helen—she always goes above and beyond, following up to ensure we’re completely satisfied with the service. Highly recommend!

Helen & the team were very prompt and helpful in helping sort out any bugs or issues during App integration. Email thread got quite long and sometimes points were missed or not explained in much detail during the back and forth but overall happy with the service!

There are still more features we want to implement and Helen & the team seem very receptive to any questions.

Before running this store, I had already been a loyal customer of this product for three years. If you're looking for an app that can effectively categorize products and enhance the search experience on your Shopify store, then Globo Product Filter & Search is indeed an excellent choice. What's just as impressive as the product itself is the enthusiasm of the Globo team, with technical support services responding within 24 hours. I especially want to thank Helen for her warm and helpful support every time. You guys are the best!

We have 20,000 products, and this app manages them flawlessly. The support is exceptional—truly above and beyond. Recently, I reached out with a question, and instead of a long email exchange, they went in and made the change for me within a day. Absolutely amazing!

We had an issue with the app overriding some settings regarding how the product grid is displayed. Helen was able to help us get it fixed quickly and show us how to make the fix ourselves in future updates.

Smart Product Filter & Search has significantly improved our store by allowing customers to find products quickly and easily. The user-friendly interface and powerful filtering options make shopping a seamless experience. Plus, the support team is incredibly responsive and helpful! Highly recommended.

I was really impressed with the support—response time was lightning fast, and the fix was spot-on! Helen's assistance was outstanding; my bug was resolved in no time. Although it turned out to be a known issue and I wish the service update had already addressed it, overall, I'm completely satisfied with the support. No complaints at all!

I had an issue with the filters not appearing at all when I switched over to a new theme. I sent a request for support and got a reply back from Helen very quickly.

Helen requested access and was swiftly able to fix the issue. All of this on Christmas day! I'm very pleased with Helen's service and support. Big shoutout to Helen!

We've been using their app for years and have experienced some ups and downs. However, their customer service has always been exceptional. We truly appreciate their ongoing support and highly recommend this app!