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Look this would probably be a 5 but I've started with this app and my main reason for giving this rating is because of there swift support and help through the setup. I'm pretty sure we are going to be extremely happy with it's functionality going forward but we've just installed it. Thank you again for all your kind and helpful support guys. Appreciate it!
I use the app and customer support . and really enjoy working with them!
They were really corporative and did all the adjustment I ask (and i ask a-lot)
Had to uninstall the app due to massive issues & bugs. Support was great until the free trial run out, now it's really lacking. As I thought the app was functioning well I added the app to my published version & then continued to have issues. Had to uninstall & my website collection page isn't working properly since removing & the issue is still yet to be resolved. They don't seem to know how to fix the issue & it's costing me sales. Very disappointed in the service I have been provided. This app has been such a headache & I am not sure I would like to see someone else go through what had to with this app.
I was curious about the app and whether I needed the service. I signed up for a trial and gave it a go. Unfortunately there was some issues with my theme (Konversion) and the features not actually showing up on the site. I got in touch with support and they resolved this perfectly, asked some questions and they gave me tips to improve my product search. I am absolutely stoked. I will definitely keep this going as it is a great feature and works great. And if anything is not quite right, or I don't know how to do something I trust that support is there to help out.
Super fast and great support team. They were able to fulfill my request with such ease. Would definitely recommend for your shop!
The team at Globo was amazing and got their tool to work well with our theme collection look and feel!
Beautiful app. Customer service was a DREAM to work with and adjusted anything we need to match our theme. Lots of customizations to get the filters as you need them. Very happy overall.
We use this for the product filtering capabilities and love it. Pretty easy to use, especially when using manually selected tags. Had an issue with the slider feature and their customer service was super prompt and did a great job.
Great App and great customer service from Helen and Rosie. Five stars from me.
Great App and amazing support! Makes searching super easy and clear. For me as a layperson easy to build into my shop and the support helped me in no time. I am thrilled about that service. Thank you!