Smart Product Filter & Search , 1 598 recensioner
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We can't speak highly enough of their excellent app and immaculate customer service, the team were there to help at all times when requested, even outside of their normal business hours. If this is a feature you're looking for, highly recommend using this app and Globo.
Helen was a great help with creating a custom style that fit with our brand theme for our collection and search pages. A quick turn around too, for something they offer at no additional charge!
Great customer service!! Helen help a lot with my store!
Customer service team goes beyond the need to help their customers. First off, the app has helped customers shop our wide array of products. Second, this app was hindering another app, and Globo’s support team went above and beyond to help out so I could keep this filter app.
We needed a filter that could be customized for each Collection based on Tags, but didn't want all our Tags showing up. Smart Product Filter & Search allows us to do that easily and intuitively. In addition, Customer Service was fast and capable for the small customizations we needed. For example, we didn't want customers to have to scroll to see all the options. CS took care of this need quickly.
great app and great service. Helene helped me with all problems
This app has caused our store to show "no products" in all of our collections about 10 times now. Each time, we are told they have addressed the issue and that it won't happen again. Unfortunately, it keeps happening which is forcing us to look elsewhere. When the app works, it is great, but if it is not, it completely ruins the entire website. The support is good when they answer, and they are on the other side of the world from us which causes the issues to take a long time to get resolved once we email them.
I've tried several apps to set the filter and this app is the best among those apps. Recently I had an issue while changing my theme into a higher version and I've got full support from the staffs :) Almost realtime response!
Helen has been so helpful with my inquiries! I must say that her customer service skills and rapid response time truly exceeded my expectations. I am delighted to leave this glowing review to acknowledge her outstanding professionalism and dedication.
I used this app to have all my product variants as individual products on my collection page. The app works well and the customer service (Helen) is very fast and kind, but I find it very expensive just to use this feature.