Smart Product Filter & Search , 1 561 recensioner

I changed my theme. At first, the app is not compatible with my new theme. But Helen did me a favor and fixed the problem. Now my store is running well with the new theme and this filter app. Thanks to Helen.

So far so good. Lots of options on this app so took a bit to dial in. Had some issues on setup and the devs handled it very quickly. No downsides to using this! Site is speedy and it works fantastic on mobile.

The only downside is when manually adjusting organization of options when using meta fields. Every time you update, you need to manually sync the app. This resets the manual orders. Was able to get around this by creating collections, which does not have this issue.

Great Customer service and the app does everything i need it to do, They will customize it for you and do a great job, Helen helped me and she was awesome

Great service! All of our doubs and concers were kindly fixed.
Always happy to help :)

Helen and the team are amazing. If I ever spot a bug they are so quick to respond and fix it.

This app is one of the most valuable apps that we use at zebuci.com

Thank you so much!

This app is a must have with great features and even better support! We needed an auto part fitment with year, make, model with custom theme drop-down filter, which worked by using product tags. Helen was able to get the custom modifications done in a short amount of time. Superior customer service, and a very valuable app for our business. Helen has been instrumental in helping us setting up this app as well as other search features. We are very pleased with how it works. We do not have any conflicts with other apps being used, which we've experienced with other search fitment apps in the past. A+++

I love this app because their customer service is 10/10!!!!!

I have been struggling with some customisation as I am an IT moron. Helen was the one who had been helping me. She was patient and efficient. She solved my problem so fast.

This app has helped solve a number of issues we had on our Shopify store. We are able to have a customisable filter tree, hide out of stock products, as well as group colour swatches for better user experience and much more. When I encountered a small error/glitch within the app I contacted support where Helen promptly responded within the day and resolved my issue immediately. So far very impressed by this app and their customer service offering.

Deutsch:
Die App funktioniert einwandfrei und bietet alle wichtigen Funktionen. Der Support ist gut erreichbar, kompetent und bietet schnelle Lösungen. Wir sind zufrieden und würden uns immer wieder für diese App entscheiden.

English:
The app works perfectly and offers all the important functions. The support is easy to reach, competent and offers quick solutions. We are satisfied and would choose this app again and again.

This app is incredibly useful and great *when it is functioning properly*. By far the best option I was able to find in the app store. However, time and time again I am running into issues with the development team. Each time I request a relatively simple fix, not only is the problem not fixed, but a whole slew of new problems are created. This is now the second time this has happened to me with this app. The first time we managed to get everything sorted after over a month of back and forth/constant issues. It was very time consuming and frustrating, but ultimately I was very happy with the end product. Now several months later I am having some new issues and running into the same headaches as before where each time I ask them to fix something they just end up causing a handful of new problems. I'm not sure what the disconnect is here but I'm really hoping that my current issues can be fixed in a timely manner. I just had to spend an entire working day going into my theme files and fixing code that they altered which resulted in the mobile view layout of my store being unusable. Very disappointed at the moment but hoping that they will redeem themselves and I can come back here and change my review to 5 stars. I desperately want this app to succeed as my storefront would not be the same without it, but they need to be better with development support across the board. An app that I pay for should not be causing more problems than they fix per each help request.