评论 (1,946)

整体评分
4.9
每个评分等级的数量
  • 93% 的评分是 5 星
  • 3% 的评分是 4 星
  • 1% 的评分是 3 星
  • 0% 的评分是 2 星
  • 3% 的评分是 1 星
2024年1月16日

NIE POLECAM!!!

estro.pl
波兰
1年多 人在使用应用
2019年3月16日

Application has stopped working, no advice why, not able to get support. They do not offer 24/7..
Today is a disaster as none of my products are showing on my website, they have all gone. So many lost sales today and i cannot contact anyone

Collectible Madness
澳大利亚
1年多 人在使用应用
Globo.io已回复 2019年3月17日

Dear customer. We are so sorry for the problem. We have fixed it. Our team will contact to you to upgrade to version 5.0. We faced the problem because you are using version 4.0.
One again, We are so sorry for the problem

编辑时间:2024年11月18日

Terrible App! It fails every couple of weeks. I have lost tons of sales. Since they are international it takes days to resolve any issues.

healthyfeet-store
美国
大约1年 人在使用应用
编辑时间:2020年6月9日

Constant issues. I've had the app for 10 months and almost MONTHLY I find a new issue where the app isn't working properly and I have to contact support. It's a waste of my time and I should not have to keep checking the app if it's doing what it's supposed to.
Support is fairly quick at responding to issues but ultimately the app doesn't function properly and it's been a waste of money and time for me.

HAZEL MAI
澳大利亚
12个月 人在使用应用
Globo.io已回复 2020年1月8日

My pleasure! happy to help. Helen

编辑时间:2019年3月17日

This App works and suddenly it will be down and you will not see any filters. I am using this App from past 6 months and I have faced issue multiple times. Today the App is down and i am not able to see all the products in the website and it effected my sales. I am not sure if there is any maintenance activity or the developer doesn't care to inform about it. I request everyone to stay away from this app. Not worth having it. Make sure to select an App which has 24/7 support, a working phone number maybe and notify customers properly when App is going thru maintenance activities etc.

I am updating my review based on your reply here. If you have upgraded your App from Version 4 to 5, did you inform all your customers about the upgrade so the stores can check proactively to see if there are any issues and report them to you immediately. So you guys are upgrading an App and not testing if the App is backward compatible. Remember stores are paying for your App and this is not a free service.

NYDHI BADMINTON STORE
美国
9个月 人在使用应用
Globo.io已回复 2019年3月17日

Dear customer. We are so sorry for the problem. We have fixed it. Our team will contact to you to upgrade to version 5.0. We faced the problem because you are using version 4.0.
One again, We are so sorry for the problem

2019年12月1日

Great app...until it suddenly froze up on when I tried to reindex my site on BLACK FRIDAY WEEKEND! Removing it broke my entire site. From what I can tell, they changed the way the app worked like the day before Black Friday. How stupid is that? I really loved this app, but now I am so frustrated I could cry. We are losing sales and everything on my site is broken and none of the links I relied on with the app filtering are working.

Pactimo
美国
5个月 人在使用应用
Globo.io已回复 2019年12月4日

Hi There,

I'm sorry for your inconvenience. After check with Shopify API team. I found this bug is only appear in some stores. It because we changed to Bulk API to sync products and also bugs of Bulk API.
We have fixed the bugs in out end. But we still looking for Shopify API to fix the bug from BULK API.

2019年2月28日

Unused this appnforna few months and had the following issues.

Still showed out if stock products despite me bringing this to the developers attention who said they where releasing a fix and never did.

I created a filter for a collection of men and women, both filters then only showed women's items

They broke my search page with Thier app then fixed it. I had to constantly check pages to make sure they hadn't broken anything.

Pagination was hidden and didn't work correctly.

Thier app was hiding my in stock quantity on collections pages and overwrote my styling on this page.

Again ignored my email relating to both collection filters only showing women's items. So I uninstalled it.

Lucky I can code because thier filter really messed with your code on your collection pages. So I had to fix my site after installing the app

discoverclothing.co.uk
英国
4个月 人在使用应用
Globo.io已回复 2019年3月4日

Dear Customer,

I'm sorry for all of your problems. We have replied to you, but we didn't got your response. Could you please check on spam folder of your email?
I hope to solve all issues with your theme and your store.

I'm looking forward to your response.

2019年3月17日

Product catalog can't showing.
i was pay monthly for your apps.

Please fix it. where we must get a support. ? i was send email but still hasn't received a reply

PERSEBAYA STORE
印度尼西亚
3个月 人在使用应用
Globo.io已回复 2019年3月17日

Dear customer. We are so sorry for the problem. We have fixed it. Our team will contact to you to upgrade to version 5.0. We faced the problem because you are using version 4.0.
One again, We are so sorry for the problem

2019年6月25日

TERRIBLE TERRIBLE TERRIBLE!! THIS IS SO BAD! This app hides your STOCK AND COLLECTIONS. You must resync often, it causes slow loading and hides products randomly. THIS IS A SCAM APP.

DO NOT DOWNLOAD YOUR WEBSITE WILL BE MADE SHIT ! They offer no help or support. This is the second time we have used and will be the last. Sooooooooooooooo bad, so angry that this company exists should be made to shut down.

Mint Boutique
新西兰
3个月 人在使用应用
Globo.io已回复 2019年6月26日

Dear Customer,

I'm sorry for your experience. Please contact to us for any issues. We provide 2 support chanel: Live chat & Email Support. At this time, We haven't yet receive any email or message from you.

About your issue. I have just checked. Your webhook is working well so your product will be up to date within 5-10 minutes after you create (automatically).
About loading speed. I have just checked for your store. Loading for product resource is less than a second (http://prntscr.com/o6tdc6). Please let us know if you see any downtime.

By the way, I see you have reinstall our app. Please don't hesitate to contact us if you face any problem. We are happy to help you.

Good luck with your business.
Helen

2018年9月4日

This app has been a problem from the beginning!

I was asked to wait a week and it would be fixed - it wasn't fixed even after 2 weeks.

Then, it started mixing the filter criteria - red was showing up when it should have been blue; geometric was showing up with stripes.

AND . . . to add insult to injury, the changed the pricing structure! So, I couldn't get into my account until I paid $15 a month more . . .

Gads . . . This is not the way to run a business - or build an app.

Joitahomeoutlet
美国
2个月 人在使用应用