Smart Product Filter & Search , 1,573 則評價

That is the best support ever. Always quick response, and problems are solved instantly. Thanks so much, Helen! Fantastic job!

This app is incredibly useful and great *when it is functioning properly*. By far the best option I was able to find in the app store. However, time and time again I am running into issues with the development team. Each time I request a relatively simple fix, not only is the problem not fixed, but a whole slew of new problems are created. This is now the second time this has happened to me with this app. The first time we managed to get everything sorted after over a month of back and forth/constant issues. It was very time consuming and frustrating, but ultimately I was very happy with the end product. Now several months later I am having some new issues and running into the same headaches as before where each time I ask them to fix something they just end up causing a handful of new problems. I'm not sure what the disconnect is here but I'm really hoping that my current issues can be fixed in a timely manner. I just had to spend an entire working day going into my theme files and fixing code that they altered which resulted in the mobile view layout of my store being unusable. Very disappointed at the moment but hoping that they will redeem themselves and I can come back here and change my review to 5 stars. I desperately want this app to succeed as my storefront would not be the same without it, but they need to be better with development support across the board. An app that I pay for should not be causing more problems than they fix per each help request.

This app has helped solve a number of issues we had on our Shopify store. We are able to have a customisable filter tree, hide out of stock products, as well as group colour swatches for better user experience and much more. When I encountered a small error/glitch within the app I contacted support where Helen promptly responded within the day and resolved my issue immediately. So far very impressed by this app and their customer service offering.

Especially the customer feedback is great.
Pricing is quite expensive however, we need to use two apps for Globo that effectively do the same and therefore pay double price

Helen solved my problem very quickly. I am very pleased. Thank you

Helped with filter display error

I would like to express my utmost gratitude for the assistance provided by your team. When I initially downloaded the app, I encountered several issues, but fortunately, I had the opportunity to contact Helen from your team. She patiently addressed each of my concerns and provided excellent support.

Once again, thank you Helen for your prompt and reliable assistance.

The app is easy to set up and use, it only took a few minutes! The filters look and work great! The customer service was also extremely helpful and friendly. Helen & David made sure to keep me updated every step of the way and were very fast to reply to any questions I had.

Hi, I can recommend the app "smart product filters % search" for themes that do not offer filter options. It is straightforward to use. The support is excellent - there were a few difficulties with the theme style - but they helped me quickly and reliably. They have a great and courteous support team. Now everything works as I expected and the styling fits with the whole site. Thanks for that!

All the functionality one needs to create custom filter options easily. This is a great app for Shopify stores.

Customer support is also phenomenal. Quick to respond and quick to implement any changes!