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While I am still a fairly new user of this app, and I have been testing other apps as well, the Boost Customer Service team has been second to none. The tools is powerful and easy to use, but the support team is instrumental in helping me achieve the full potential of their tech.
Hi Kemuja team,
Thank you for the awesome review that made our day. We are so grateful for the trust you’ve placed in us. We take pride in developing a user-friendly app that can relieve merchants of as much technical hassle as possible. Your kind words really inspire the whole team to work harder! Thank you again for choosing Product Filter & Search. We are just an email away if you need anything.
All the best,
Boost Team
Great customer service helping get plan set up. Quick and helpful. Easy onboarding to get Shopify site optimized.
Hi there,
It really does mean the world to us hearing about our service has impressed you and for that, Thank you!
We always feel proud of our fantastic Customer Service so if there is anything else we can ever help you out with, please don't hesitate to reach out to us!
Wishing you every success.
Boost team
I used this app for product filtering on my shopify store. In comparison to other apps that provide product filtering I have to say this one is slightly more difficult to use and also the price is much higher so would not recommend it because of this as there are better options on the market available. This app also impacted on the visibility of newly added products to my store which was a big issue as customers were not able to find all our products that should have been available. After speaking to Shopify technical department they had said the app had made changes to the code of the theme I was using which was causing the issue. I then had to revert to original version of the theme and rebuild my store again which was such a pain and waste of my time. I would not use this app as it could potentially cause big problems for your store as it did mine and there are also in my opinion much better alternative options available.
Dear valued customer,
Hope you are doing well! We have been trying to get in touch with you a few times but haven't heard from you just yet.
The issue with your new products' visibility was happened because you have exceeded the product quantity limit under your current plan (we have published the pricing policy and each plan's particularities on our website as you might already know at https://boostcommerce.net/pages/pricing). We have sent several notifications in-app as well as via email to inform you about this in advance (as describing on our Help Center: https://help.boostcommerce.net/article/425-what-happens-when-the-plan-exceeds) but unfortunately they couldn't catch your attention.
Nevertheless, we appreciate your feedback and we are truly sorry for the inconvenience caused. We would love to win you back and provide you a much better experience in the near future. We are just an email away and always more than happy to support you whenever you're in need.
Best regard,
Boost team
Fantastic prompt and clear instructions and assistance from support and the app is perfect for our needs to create custom filters on an extensive product range. Very satisfied!
Hi there,
We are thrilled to receive such wonderful compliments. By letting us know how good an impact our app has on your business, you just made our day!
We hope to provide additional value to your flourishing business by offering great customer service. Should anything else come up, please feel free to drop us a line.
All the best,
Boost Team
I had an issue that needed resolving. So I contacted customer support and I received great customer service!
Hi Urban Mystic team,
We would like to thank you for your generous review. We try our best to meet your expectations and feel overjoyed to learn this feedback. Your words definitely make our diligent work worthwhile. Once again thank you for choosing us and for your willingness to share!
Wishing you continued success,
Boost Team
It always feels like a leap of faith trusting an app and it developers. I have only had a positive experience with it and its set up - but most importantly the friendly, human support that were able to assist within hours of my request ( and if I am honest going above and beyond "support" and bridging the gap between a developer role ).
Hello DYKE & DEAN team,
Thank you so much for taking your time to share your wonderful feedback with us!
In order to make sure we meet your full expectations from our app and deliver an even better service experience, our team has reached out to you again to check and see if everything is working smoothly on your end. Customer satisfaction is our top priority and we encourage you to let us know if there's anything we can do for you.
We hope to hear back from you soon and be sure that we are always here to assist you at all times should you have any concerns, clarifications or questions.
Kindest Regards,
Boost team
We have over 2,000 products and needed a robust search filter. This filter is awesome and the Boost team is awesome! I had a number of questions in setting up the filter and they answered every question. Not only that, but there were a few things I assumed the filter could not do, but I was wrong. It is highly customizable and could do everything I wanted it to. If you need a good filter, get this one! It is worth the price! Don't worry about paying more for this filter than for others. You want something that works. The right filter will increase your sales, thereby paying for itself. It's a no-brainer.
Hi there,
It absolutely feels wonderful to know that you have a great experience with our app. Your satisfaction keeps us moving and striving for better customer service.
Our staff would like to send their thanks to you for sharing your beloved thoughts about our service. We cherish every amazing compliment that you have given us! Thank you once again and we wish you all the best!
Yours sincerely,
Boost Team
It is the best app to make it easier for users to select a lot of products. The support staff was very helpful, quick, and easy to understand. Thank you for your continued support.
Hi there,
We are happy to be a part of your dream store!
Thank you for letting us know that you are satisfied with the functionality of our app as well as with our support. We'll do our best to keep it up!
All the best,
Boost team
Awesome app and the support is excellent. They helped us to fix all the issues so quickly. We highly recommend it!
Great support. Our key reason for is to use this app is that it allows the filtering to work without changing your collections into a search result page.
Hi there,
Thank you so much for the trust you put in our app and service. We are happy to know that they have met your expectations. As always, we are all around to help whenever you reach out!
All the best!
Boost Team