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We used this app for filter sizing on our site with the option to later integrate colour filtering too. Although there are still a few things I feel the app could improve on, what I was most impressed by was the efficiency, knowledge and customer service of the support team. Any issue I presented them with was solved, or provided with reasons within 24 hours and was fixed so smoothly.
Hi there,
We could not thank you enough for your amazing review!
It is our pleasure to bring high-quality service. Our team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day.
You mentioned that our app needs some improvements. Please feel free to share with us. We appreciate any feedback to enhance our product.
Best wishes,
Boost Team
it works very good. customer service is fast and easy . hope can do more things on metafield. great app
Hi team,
Thank you very much for your honest review. We sincerely appreciate it.
We are more than happy to know that our app is easy to use and our customer service meets your expectations. If you need our help in handling your metafield data or any other features, do not hesitate to reach out to us anytime.
Our best wishes,
Boost Team
We are using Product Filter & Search for many of our clients and I must say that this is simply the best answer to filter and search for products. Furthermore, the support team is always helpful and fast to fix the issues you may have - nothing is impossible to fix for them. We will always recommend this App to our clients. :-)
Hello team,
Thank you so much for the wonderful review and for sharing your experience with us.
We always do our best to make sure our users always receive a second to none customer service, so we are happy to know that it has reflected in your experience.
We value your trust and thank you for your continuous support. Please do not hesitate to contact us whenever you need our help. We are always ready to help.
With gratitude,
Boost team
Great app, especially good for apparel stores with lots of SKUs. Even better Customer Support. They have helped numerous times in getting our settings to work correctly!
Hi team,
We appreciate you taking the time to give us such a heartwarming review. At Boost, we value your time and always strive to provide fast and efficient service.
Thank you for your trust, and we are thankful for amazing customers like you. We are always here for you whenever you need our help!
All the best,
Boost team
This app is an absolute disaster, hands down the worst we've ever encountered. The customer support is a joke; they are completely unhelpful and seem indifferent to our issues. Installing this app was a colossal waste of time and money, and we regret ever giving it a chance. Stay away and save yourself the frustration!
Dear Eye on Design Team,
Thank you so much for sharing your feedback. Please accept our sincere apologies for the inconvenience this has caused you. It's never our intention to make you feel this way.
We understand your concern regarding the collection layout after you upgraded the new theme version and integrated with the app. Our technical agent responded to your email explaining the situation and suggesting a solution within the same day. We are well aware that time and details are crucial in the business world. However, at some point, we are so sorry that it does not reach your expectation. We do value your input and will go all out for improvement.
We all are on hand whenever you need assistance and are eager to support you as quickly as possible to ensure your continued satisfaction with our app.
Best regards,
Boost Team
Their app really helped our store, an apparel company, sort our collections. Definitely recommend this for apparel companies or stores with a lot of different products, variants, skus, and even categories. On a side note, their CS team is also top notch. They helped me implement some small issues with the code that made our website so much better from a UX perspective. Thank you!
Hi team,
We are incredibly grateful that you took the time out to leave us this awesome review. It really means the world to us to know that you have seen our outstanding Customer support team. It's simply what we are here for. If there is anything else you need, please notify us.
Warm regards,
Boost team
Very good support, pretty helpful fast to reply. I asked developer question and developer replied resolving problem quickly. All recommendations!
Hi there,
We wanted to express our gratitude for your kind words. You surely made our day!
We are happy to learn that our team was able to address your concerns effectively in a timely manner. It's something we've worked hard and we're pleased that our efforts paid off.
If you have any questions or concerns, please reach out to us. We're are happy to help.
Wishing you success,
Boost team
I love this app and being able to customize my filters. Product Filter & Search is a game-changer!!!
Hi there,
Thank you for your kind words. We're overjoyed to learn that you are seeing the benefit of using our app.
As always, please don't hesitate to reach out to us if there is anything else we can ever help you out with. We are only a message away.
Sincerely,
Boost Team
Love this app, looks beautiful on the site and easy to use. It did cause a few hiccups in the coding, but I reached out to support and got an immediate response and the problem fixed within a day or so. Excellent customer service & great product!
Excellent.. :) Very satisfied with this app and support help.
I have used this app on my various stores. Each time whenever I requested the customizations the support team has always fulfilled my requirements. They provide a very quick service. Greate app. Keep it up. Thank you very much for your assistance.
Hello there,
Thanks for taking time to share your thoughts on our app. We take pride in giving outstanding service every customer and we're overjoyed to receive your compliments and appreciation. We’re here for you anytime!
Cheers!
Boost Team