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Very quick responses from their support team.
Filters are very helpful for shoppers. Great customer service when I had questions and needed a fix.
The app is great, we have large catalog with more than 30k products and it works very well. The support is really fast, professional and helpful, they solved us a problem that even shopify plus support was not able to solve. We tried other filter apps in the past but this one is really the best we tried.
I used this app before and worked with a guy who was extremely helpful. But since working with them again for custom development, I've found the service to be one of the worst I've encountered. They send back broken layouts and broken code time and time again. Sometimes they even break the work previously fixed. I'm left to check for issues myself as they do virtually no testing. It's totally frustrating and I wish I had chosen a different app. I'm so far down the line with this one that I feel stuck with it so I shall see it through. I paid a significant amount of money for the custom development and they've let me down big time. Avoid these guys, they used to care but they don't now.
Hello there,
Thank you for taking time to share your feeling. We've taken your feedback to heart and sincerely sorry for your recent experience.
As customer's satisfaction is always considered with the highest priority to us, we hope you will give us an opportunity to discuss further with you. Our representative has just reached out to you via email and surely try our best to earn back your trust in us.
Sincerely,
Boost Team
This is an usefull app, good service. Thank you for quick support from App team to make our web more better.
Hi team,
We would like to express our heartfelt appreciation for your kind words. It's a great honor to know our speedy and thoughtful service has resulted in a great experience for you.
Thank you for choosing and trusting us as a partner in your journey. As always, just drop us a line if there is anything we can do to assist you.
Wishing you continued success,
Boost Team
Such a fast and efficient app to sort through large collections and products. Intuitive to use, easy to style, lots of room to customise. +++
This app is great and the customer service and support are top notch. This is a great app if you are trying to upgrade your search and your product pages with 2.0 style Filters.
Hi there,
Thank you so much for your wonderful 5-star review!
We're glad to hear you're loving the app and that our support team is providing excellent service. Your kind words keep us going and help us to consistently provide great experiences to customers. We look forward to seeing your continued success.
Cheers,
Boost Team
Vape shops carry a huge variety of items with pretty much any combo of flavors. This app made it pretty painless to build a filtering system that will make finding the right flavor easier for customers.
I also had a minor issue with this app and my product review app not playing nice. A quick couple of emails and the issue was resolved almost instantly. Great support!
Oliver was extremely helpful and quick with my request. Great ticket service and very fast responses!
Hi there,
We could not express ourselves enough for your wonderful compliment.
Thank you for taking the time to leave us an amazing review and for letting us know that you have a great experience while using our app. Oliver is one of our best staff and devotes himself to giving our customers a joyful time.
Since our team always accompanies your site, please feel free to email us should any else concerns come up.
Warm regards,
Boost Team
This app has really amazing features. The team offers fantastic customer service and more importantly the app makes your site look way more professional. I think its a no brainer for any site to implement this tool!