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Such an amazing customer support. They called me immediately after leaving a review pleading for help and they resolved the problem. They were very willing and helpful too. Thank you for the solid support. The price is a bit high, but after seeing their support and how fast it was. I can't complain about the service or the app itself. It's working now thankfully. (I would have left a 5 star, but the price is a bit steep for new shops, especially if you are not earning in the start, I feel that 14$ would be more reasonable or at least offer a low cost version for small shops.)
Hi Carlos,
Thank you for sharing your feedback!
We are sincerely sorry for the experience that you encounter. One of our staff has reached out to you via email. Please help us to check the mailbox and let us know!
Best regards,
Boost team
We had switched from another app to this one, mainly to be able to select multiple items within a filter category. However, there were other limitations that made us decide to switch back.
One, in particular, was how the category scrolling worked on mobile. It puts a scroll within a scroll right down the middle, making for some awkwardness in thumbing through a collection page. Also having to manually customize filter categories is problematic where dynamic updating of new categories is needed. Customer support was responsive, though delayed, and then it disappeared when we tried to drill down further into our needs.
All that said, I do appreciate the work of app developers like this one...and in fact this still may be the filter app for you. It just wasn't for us.
Good app what we are looking for, the filter was not on the right spot buy the support desk has fixt it right away.
GREAT support!!!! I had some small changes and questions to get the app up and running how I wanted and they were friendly and quick to help!
Hi there,
Thank you for your valuable feedback. We couldn't be happier to learn that you love our product and service team. With your encouragement, we know we are on the right track and will do our best to keep it up to bring you such a better wonderful experience in the future!
We hope to see you around and always wish you the very best.
Cheers,
Boost team
We chose Boost because it did everything that we felt we need in a site search engine. We had issues with our cart after we installed this app, the ‘ajax cart’ feature was turned on by default, which conflicted with another app AND the theme cart drawer. It took us 2 weeks to figure out the issue. Sharing in case you notice issues with your cart after install.
This is the best product filter app in Shopify. It's really easy to set up and very flexible allowing more complex filter rules. The support team is amazing, they're very fast to respond and implemented our custom requirements with no issues.
Hi team,
Thank you so much for your kind words! We are delighted to hear that you had a pleasant experience interacting with our customer support team and that our app has been beneficial to you!
We completely understand how comforting it can be to have your problem resolved quickly, and we are pleased to hear that our diligent support team was able to do so.
Next time you have any further questions or concerns, please contact us. We hope to see you around.
Best wishes for continued success,
Boost Team
Really amazing app and even better support. Quick response, always willing to help. Highly recommend using this app above all others.
Very helpful and quick to reply to questions, easy to edit on my end as well. I had switched from another search app that was complicated. This is very user friendly. I can change the amount of variants, colors, sizes that show. Keeps my site looking clean and streamlined.
Good customer service and fast response
Thank you much Lucy Tr!!!!
Highly recommend !!!!!!!!!!!!!!!!!!!!!
Amazing app truly impressed. Support is great, handled all my requests very quickly and now the site is looking great. would highly recommend it.