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If you have a dev team, or are ready to hire one, then Boost is probably an acceptable investment for you. If you do not, then avoid this extension as there is virtually zero chance you will be successful integrating it into your theme. ZERO chance.
Prepare yourself to read over their code and spend many hours copying over styling from your existing theme - your mileage may vary, but even with a ...
Hi Party Stuff team,
Thank you for using our app and for taking the time to share your feedback with us!
After carefully reviewing your store, we're happy to see that the app ...
It should be called "Boost Filter" because the search is worse than the Shopify default. Try typing more than two basic keywords (category, gender, tag) and you'll get a ZERO result. Even the Shopify native search is better than that! Not sure what exactly they're claiming AI is enhancing because it is not. Filters are good but not worth the price. Support is MIA.
Hi URIQA Team,
Thank you for sharing your feedback with us. We're sorry to hear that the search feature isn't working as expected. After a quick check, it seems like a small ...
completely ruined my menu navigation
Hi 6 Rings Clothing Store,
Thank you for sharing your review, we are sorry to hear about the issue you've experienced.
Kindly be informed that our app is designed to operate ...
I have $300 of unpaid earnings in my affiliate account. I have sent you many emails requesting the release of the money, but I have not received any replies. You are continuing to ignore my emails.
This is the final email I will write to you. If I do not receive a response to this email, I will uninstall the app from my Shopify client stores.
Username: viwary@outlook.com
Hi valuable partner,
Thank you for sharing your concerns with us. We understand your situation and appreciate your efforts as an affiliate partner.
However, as we responded ...
Very poor support ! It doesnt work to add search bar section into main template...
Hi SmileDent Team,
Thank you for your feedback. We sincerely apologize for your recent experience.
While we responded within 5 minutes, we understand that it may not have met ...
TERRIBLE SUPPORT. Their "live" chat is a joke...their response is slow or not at all to email. FOUR REQUESTS to try and solve a simple issue and it's still not resolved. Inability to respond or solve issues even after providing video and screenshots. Clearly their support is overseas as when they do respond it's in the middle of the night here in the U.S. DO NOT USE!!!!!
Maybe now they'll respond ...
Hi The Light Shop Team,
Thank you for taking the time to share your feedback with us. We are very sorry to hear that you did not have a great experience.
Upon reviewing our ...
Terrible support AND does not fully uninstall! Boost leaves snippets of code and will seriously mess up your formatting. Lost sales and days of work.
Hi Nic Pouch UK Team,
Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience caused and understand your frustration.
We'd like to share ...
Terrible customer service, I have to constantly repeat myself in order to get their bugs fixed and they tried to charge me for that as well. Their customer service rep Jayson is the biggest time waster there is, at one point he wasted an entire month of my time without doing ANYTHING. Look elsewhere, these people have lost their reputation and their competitors are getting ahead of them. I've ...
Hi team,
We're thrilled to receive your wonderful review. Being of service to your store is our great pleasure. Glad that we could turn it into valuable assets to your ...
We've been using this app for 4-5 years and the customer support has gone downhill. With our use-case, customers use the search function 70-80% of the time making it a critical part of our business. Version 3 of the app loads much slower than V2. It's so slow that customers often mistakenly use Shopify's native search before the app even loads in. Our conversion rates dropped considerably after ...
Hi Nella Team,
Thank you for providing us with feedback. We sincerely apologize for any inconvenience caused.
We are pleased to inform you that our team has implemented a ...
If you are like me and periodically like to make new collections and sell items from the new collection on the same day, I would steer clear of this app. They have been having issues with their sync function for quite a while now making it to where new collections do not display any products. They have assured me in the past that this is a temporary issue that they are fixing, and yet it persists ...
Our Dear Customer,
Thank you for reaching out and for giving us your feedback, it really matters to us.
We're truly sorry that you are experiencing some issues with our app ...