Boost AI Search & Discovery , 1.841 Rezensionen

Gesamtbewertung
4,8
Anzahl pro Bewertungsstufe
  • 95 % der Bewertungen sind 5 Sterne
  • 2 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 2 % der Bewertungen sind 1 Sterne
30. August 2017

We had switched from another app to this one, mainly to be able to select multiple items within a filter category. However, there were other limitations that made us decide to switch back.

One, in particular, was how the category scrolling worked on mobile. It puts a scroll within a scroll right down the middle, making for some awkwardness in thumbing through a collection page. Also having to manually customize filter categories is problematic where dynamic updating of new categories is needed. Customer support was responsive, though delayed, and then it disappeared when we tried to drill down further into our needs.

All that said, I do appreciate the work of app developers like this one...and in fact this still may be the filter app for you. It just wasn't for us.

Adorableonline
Vereinigte Staaten
3 monate mit der App
20. Juni 2022

Very nice and helpful app. We use it for multiple stores. Support team is very effective, when you need some help or have requests.

Name It Skanderborg
Dänemark
Etwa 2 monate mit der App
Boost Commerce hat geantwortet 21. Juni 2022

Hi there,

Thank you so much for your feedback. We are so happy that you find our app and support team helpful.
Our top priority is to meet fully our users' expectations so please feel free to let us know should there is anything else we could be help to make your experience more awesome. We are always here for you.

With gratitude,
Boost Team

Bearbeitet am 21. April 2023

Too Early to tell. But some issues are that it causes my site to slow down, especially with images. The other issue I have is with Missing color pallets for my variations.
I am in the middle of trying to address these issues with the company, let's see how it goes.

TopKoalaTee
Vereinigte Staaten
Etwa ein monat mit der App
Boost Commerce hat geantwortet 8. Mai 2023

Hi there,

Thank you so much for taking the time to share your thought with us!

In order to make sure we meet your full expectations from our app and deliver an even better service experience, our team has fixed the issues you raised with us and waited for your feedback. Customer satisfaction is our top priority and we encourage you to let us know if there's anything we can do for you.

We hope to hear back from you soon and be sure that we are always here to assist you at all times should you have any concerns, clarifications or questions.

Kindest Regards,
Boost team

23. Juli 2019

This app is really easy to customize! We've only been using it on the website for a few weeks, and it just works like a charm.

Gain Express
Sonderverwaltungsregion Hongkong
19 tage mit der App
Bearbeitet am 15. Februar 2021

Hola buen día, utilice su app y lamentablemente la quite y ahora no se quita de mi tema, me pueden ayudar por favor ya que tiene un funcionamiento diferente desde que la desinstale. Sin embargo me ayudaron en todo momento y resolvieron mi problema. muchas gracias

kanaus
Mexiko
Etwa 4 stunden mit der App
Boost Commerce hat geantwortet 27. Januar 2021

Hi there,

Thank you for sharing your feedback with us and apologize if your experience was unpleasant.

We have just sent you an email to ask for your kind collaboration so we could investigate more this issue with you and explain further your concerns.

We really hope to be able to amend this for you.

Looking forward to hearing from you.

All the best,
Boost team

Bearbeitet am 25. August 2021

They helped us with the support. Good app. Would recommend them. Can be customized on need basis. The got back to within time when we had a small issue.

THE HOUSE OF RARE
Indien
10 minuten mit der App
Boost Commerce hat geantwortet 13. August 2021

Dear valued customer,

Thank you for your kind collaboration to help us fix the issue!

It is crucial to us that you are completely satisfied. If there is anything else we can do to make your site even better, please feel free to share with us. We are always around and happy to assist you anytime.

All the best,
Boost Team