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I used this app for product filtering on my shopify store. In comparison to other apps that provide product filtering I have to say this one is slightly more difficult to use and also the price is much higher so would not recommend it because of this as there are better options on the market available. This app also impacted on the visibility of newly added products to my store which was a big issue as customers were not able to find all our products that should have been available. After speaking to Shopify technical department they had said the app had made changes to the code of the theme I was using which was causing the issue. I then had to revert to original version of the theme and rebuild my store again which was such a pain and waste of my time. I would not use this app as it could potentially cause big problems for your store as it did mine and there are also in my opinion much better alternative options available.
Dear valued customer,
Hope you are doing well! We have been trying to get in touch with you a few times but haven't heard from you just yet.
The issue with your new products' visibility was happened because you have exceeded the product quantity limit under your current plan (we have published the pricing policy and each plan's particularities on our website as you might already know at https://boostcommerce.net/pages/pricing). We have sent several notifications in-app as well as via email to inform you about this in advance (as describing on our Help Center: https://help.boostcommerce.net/article/425-what-happens-when-the-plan-exceeds) but unfortunately they couldn't catch your attention.
Nevertheless, we appreciate your feedback and we are truly sorry for the inconvenience caused. We would love to win you back and provide you a much better experience in the near future. We are just an email away and always more than happy to support you whenever you're in need.
Best regard,
Boost team
It always feels like a leap of faith trusting an app and it developers. I have only had a positive experience with it and its set up - but most importantly the friendly, human support that were able to assist within hours of my request ( and if I am honest going above and beyond "support" and bridging the gap between a developer role ).
Hello DYKE & DEAN team,
Thank you so much for taking your time to share your wonderful feedback with us!
In order to make sure we meet your full expectations from our app and deliver an even better service experience, our team has reached out to you again to check and see if everything is working smoothly on your end. Customer satisfaction is our top priority and we encourage you to let us know if there's anything we can do for you.
We hope to hear back from you soon and be sure that we are always here to assist you at all times should you have any concerns, clarifications or questions.
Kindest Regards,
Boost team
It is the best app to make it easier for users to select a lot of products. The support staff was very helpful, quick, and easy to understand. Thank you for your continued support.
Hi there,
We are happy to be a part of your dream store!
Thank you for letting us know that you are satisfied with the functionality of our app as well as with our support. We'll do our best to keep it up!
All the best,
Boost team
Awesome app and the support is excellent. They helped us to fix all the issues so quickly. We highly recommend it!
Great support. Our key reason for is to use this app is that it allows the filtering to work without changing your collections into a search result page.
Hi there,
Thank you so much for the trust you put in our app and service. We are happy to know that they have met your expectations. As always, we are all around to help whenever you reach out!
All the best!
Boost Team
Great Support. I had a problem with translations and they solved it in minutes.
It's a pleasure working with this staff. I recommend 100%
Great service when I couldn't get the things just the way I wanted. Fast and perfect. Emails correspondence was good
WOW!! 5 STAR App.........what great service from Marcel, who helped me make the search and filters match my shop theme...Nothing was NO every request was YES all done. This app passed my SEO issues i had with other Filter apps and i tried many...its probably worth all monthly cost if it helps customers find item quickly. Take look at my theme in action topdealsonline.shop
Big Thank you to Marcel
Hello,
Thanks a ton for your awesome review! We're so glad to hear that you love our app and our support. Your feedback means a world to us, especially to Marcel himself! We will strive to deliver great experiences consistently. Wish you every success.
Warm regards,
Boost Team
Most advanced filtering, yet very simple to use. Their support is fast and helpful. They even provided some coding customizations without extra costs.
Super good experience. Prompt support (all issues are resolved within 24 hours) and helpful - been bugging Tony for a few times, some totally not related to the app (I wasn't sure) but Tony from Boost Commerce always tried his best to investigate, help and give useful advice. Wouldn't hesitate to recommend this app to anyone!