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The filter works amazingly well because it only shows the products that are actually available, ignoring sold-out size variants — which is perfect for our shoe and clothing store.
After two years of using the app, we decided to move to a new theme and their support team was incredibly helpful. They assisted us in matching the look and feel of our collections to our new store theme, and the result was outstanding.
Thank you so much for all your help! Highly recommended.
Great Tool & Excellent Support
Boost AI Search Filter has been a solid upgrade for our store. The search accuracy and filtering options are impressive, and the app integrates smoothly with our theme. What truly stands out is their support team—quick, helpful, and always ready to assist. Overall, a reliable tool with great performance and equally great customer support. Highly recommended.
I had the pleasure of being assisted by Camille helping me add a feature to my collection pages. She was able to do exactly what was needed for my website with an incredibly helpful attitude. Couldn't recommend this app enough!
Truly incompetent support, they turned off infinite scroll, then denied the fact. Changed collection layout from 3 items per row to 2 items per row without permission. When confronted, they stopped answer our emails.
They're the kind of company that claims their support email is unattended (again, not true) and tries to force you into a chat bot.
If you value your time and sanity, stay away...
Hi HolyClothing team,
Thank you for sharing your feedback. We completely understand how you might be feeling, and we’re genuinely sorry that your experience didn’t meet your expectations.
After carefully reviewing your case, our records show that our support team responded promptly and provided full assistance following your initial request. It appears that our follow-up messages didn’t receive a response from your side, which may have led to some misunderstanding.
Please rest assured that our app never makes any changes to your store’s settings or layout without your explicit permission. We also noticed there was a recent theme upgrade, which can sometimes introduce minor layout or display differences. You can easily adjust your preferred pagination and product display options directly through our visual editor — as we had shared in our chat instructions.
We always encourage customers to use our in-app chatbox for the fastest and most convenient support. It includes a well-trained AI assistant that provides quick guidance and connects you to our human support team whenever you prefer. We’re also gradually moving away from email support to focus on chat-based assistance, allowing us to improve response time and provide faster resolutions.
Our team has been actively following up via both email and chat, and we’re always here to help. We’d be happy to review your setup together and make sure everything is running smoothly on your end.
Kind regards,
Boost team
Thanks a ton to Sajid who quickly and promptly fixed an issue for me. Boost is keen to work with you to improve their app and appearance. I also really appreciate that you get to human support very quickly-- while their AI bot is frankly very helpful and I find a lot of quick fixes through them, their human support team is really unmatched. Thanks again, Sajid!
I wish i give this app a 0 star. spend AUD $1000 on this app. but the app does not work properly. raise enquiry but almost 2 months have not fixed the issue yet. very disappointed
Hello Baby Little Planet team,
Thank you for sharing your feedback. We appreciate you taking the time to let us know about your experience.
After carefully reviewing our records, we were only able to locate one inquiry submitted on January 28. We take all reports seriously and want to ensure that no concern goes unresolved. If there were any additional issues raised that we may have missed, could you please share more information or any related details so we can investigate further right away?
In the meantime, we have been actively working on the technical matter you raised on Jan 28, and we’re pleased to inform you that the issues have now been resolved. Our team member has also reached out to you directly to provide further assistance and ensure proper follow-up.
We truly value your feedback and take it seriously as we continuously work to improve our service. Please don’t hesitate to let us know if there is anything else we can help with.
Best regards,
Boost team
様々な機能があり、大変助かっております。
一部、デフォルトでは融通が効かない部分がありますので、コードのカスタマイズが必要ですが、サポートの方もしっかりと対応してくださるので、そこまでコードの知識がなくてもカスタマイズができました。
ありがとうございました。
This is a great app for adding really advanced filters to category pages. Bear in mind the app will take over your category page completely and this will show its own version - but once you get your head around it - it works well. It's fairly intuitive to setup - and the support team are really good at coming back to you. Allows you to really think about how you want your filters to look
customer service is brilliant, quick to respond & patient
Fantastic app for improving the search and filter functionality. The support is fantastic, I would definitely recommend this app