Avis (1 967)
Affiner
-
Par note
[ORIGNAL] 5 STAR
I'd give this a six star but the max is five. after installing on my venture theme shop, the product suddenly all looked different. i looked into their FAQ and this issue was the first they highlighted. i think that shows self awareness. i contacted support and they helped me to put everything back into place ie. to reconfigure the app my products would look just like before i installed the app..really really top notch support there.
i didn't want to pay so much but th3 support has shown this app is worth every dollarr it charges. tyvm
Super simple app which integrates seamlessly with our theme. Had a couple of issues with set up but the support received was outstanding
This is a must have app. I have tried other filter apps and nothing compares to this app. Not to mention, the support team is by far one of the best I have ever dealt with. They are very helpful. Any issue I did encounter they handled it.
Hi there,
Thank you so much for this valuable feedback. We really appreciate it and love to know that our app fits well with your needs. Also, we are extremely proud of our Customer Service Team and happy that you appreciated working with us.
If there is anything else we can do to improve your experience, please let us know!
Cheers,
Boost Team
This is a solid app. The overall impact to site speed and performance is a slight downside, but support is always responsive and helpful.
Hi there,
Thank you so much for your feedback and for your kind words towards our app and team!
We are truly sorry to hear that you're not having the best possible experience with our app and we would like to investigate further any performance issue you might be having.
Could you please get back to us via our current email thread so we could help you move forward accordingly?
Your satisfaction is our highest priority and we would like to ensure that we have provided with everything you might need.
We look forward to hearing back from you and wish you continued success!
Sincerely,
Boost Team
Great support system! Great app!
Very nice and kindful support by them!!! Highly recommended App including their tech support!!!!!!!!!
We do not recommend this app.
It breaks our collection pages. Our developers cannot find a workaround like many 3rd party apps.
Usually, the response time to fix it is quick. However, our collection pages have yet to function correctly in nearly one week, and Jayson needs to provide the proper support.
This is not defamatory; it's just true.
We've used this app for a few years. However, we will find a new one or build something ourselves ASAP.
Very disappointed in the Boost dev team's response time.
Hi ML Furs Team,
Thank you so much for taking the time to provide us with feedback.
We want you to know that we have received and acknowledged your concerns. Your feedback matters greatly to us, and we are committed to addressing any issue to ensure a seamless experience for you and all our users.
Our team has reached out to you with a suitable solution. We await your response and value your collaboration in resolving this promptly to ensure your satisfaction.
All the best,
Boost Team
The app is genius and so is the support. Best app ever for having filters and search functionality. Thank you
Hi there,
Thank you for your valuable feedback!
We are so happy that our team was able to answer all of your questions and resolve your concerns promptly. It's something we've worked hard on and we're pleased our efforts resonated with you.
If there is anything else we can do to make your site more awesome, please let us know.
Cheers,
Boost Team
One of the most robust Product Filter App on Shopfiy. Great features and customization. Love all the options and speed. Best in class customer support literally available 24/7. We received support immediately even at 3am. Amazing company.
Boost support team has been wonderful and very quick to provide solutions to my problems. They respond very fast through emails, keep up the good work and hope to grow together with Boost
Hi Club21SG team,
Thank you for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Your kind words are our source of strength to continue to serve and deliver our best work to our customers. We are always around here for you so if there is anything we can make your site more awesome, please don't hesitate to reach out to us.
Cheers,
Boost team