Avis (1 967)
Affiner
-
Par note
V3 is a disaster
Boost was so good, a bit detrimental on performance (which they wouldn't acknowledge), but overall had lots of positive features
V3 came along and completely destroyed it. The trial was great, the AI was performing so-so but it was learning. But then they forced an update where the product block on collections became a widget, rather than just replacing filters.
This is an absolute disaster for anyone using more than one template for collections. I really think they should have anticipated this, but they didn't. I'm not sure why this wasn't a forced update in the trial but then it was in the release version. Feel duped into upgrading. Now paying for upgrade but had to go back to V2. Will probably switch to Algolia.
Hi there,
Thank you for your kind cooperation while we worked out a solution to address your concerns!
It has been a great pleasure working with you, and we are pleased that our prompt and efficient assistance has resulted in a great experience for you.
If there is anything we can do to optimize your site, please don't hesitate to drop us a line. We are more than happy to assist!
Wishing you continued success,
Boost Team
This app is realy great, services from Boost Commerce dev team are amazing and quick. I highly recommend the app.
Hi there,
We are thankful for such wonderful compliments. We have tried our best to meet your needs and feel glad to know that our work was recognized.
Our team hopes to bring more value to your business. Therefore, please feel free to reach us anytime you need our support!
Wishing you continued success,
Boost Team
Great app and support team. Any queries we had the Boost team were able to help us with and in a timely manner. They even provided support for a custom feature we needed for the sizing of our rugs. This did cost a bit in development feeds but overall it allowed us to have a much better user experience. Definitely would recommend this app.
Hi team,
Thank you for your valuable feedback. It absolutely feels wonderful to know that you have a great experience with our app. Seeing you satisfied with the functionality of our app is a priceless gift to our whole diligent team.
We're looking forward to providing you with an even better experience as you go through your journey!
Boost team
Väldigt lättanvänd och flexibel app. Filter och sök är bra redan innan anpassning. Dessutom riktigt snabb och trevlig support.
Hi there,
Thank you so much for your kind words. We pride in our app features and support and it is an honor that you recognize it. We are happy that we could bring values to your fabulous site and hope to support you along in the years to come.
Should you need any assistance, please keep reaching out to us! It is always a pleasure to help you.
All the best,
Boost Team
Update: Excellent service and great product. Very responsive and helpful!
Excellent service and great product. Does exactly what we need. Customer service, and more specifically Tony, goes beyond expectations. Thank you!
App works fine. The support I received on a specific customizing issue was spectacular. The best support team I have encountered in a long time.
I must say this is the best product filter & search app after using it for around 6 months. I offers lots of advanced features to set up filter trees for our collections. I even can choose to push all out of stock products to the end of the collection page which makes the store look well organised and more professional. More importantly, customer support team has been amazing to help me with every single request to set up features in the app. I want to shout out to Jack Vu who has been enthusiastic, supportive and promptly in helping us with our customisation request for our store. Again, thank you very much. I'll be your loyal customer.
Hello there,
Thank you for this heartwarming feedback. We are extremely happy to know that our app's features, especially the filter tree and sort available products first option, have played a part in making your store look well organised and more professional.
Jack is definitely one of the best technical experts we have. We want to thank you, on his behalf, for appreciating his work. We are glad that our team was able to help you with all your requests and that you are satisfied with the results.
We are always here for you whenever you need us.
Best regards,
Boost Team
World class app. A must have for any store with variety of products. Shout out to Lia and Marcel. Super helpful team. Highly recommend!
Hello,
Thank you for choosing us! We appreciate your kind words.
We've got some top-notch customer support here, so please don't hesitate to reach out anytime. It's our mission to help you build the Shopify store of your dreams!
All the best,
Boost team
I am really happy with the app and the customer support. The app has lots of possibilities, is easy to use and configure and if something does not look or work as expected, the customer service is really fast to reply and solve possible inconveniences. Really pleased and can only recommend the app! :-)
Product Filter & Search have been nothing short of an absolute Godsend for my business. I have tried other product filter solutions however none of them were as affordable, quick, and easy to use as Product Filter & Search. When I started out the only function that I was looking for was the ability to multi-select filter options for my customers or so I thought. However, after thoroughly analyzing this solution I have discovered that it can not only do that but it also helps with my site analytics. This is helping me get a better idea as to what my customer is searching for thus allowing me to create a custom approach when putting together marketing material. If it stopped here I would be a happy customer however the BoostCommerce Team takes it a step further in showing me ways to use their solution in order to save time with my setup utilizing time-saving features like their Filter Feature (extremely helpful for stores with large inventories) as well as features like Merge values that are very helpful for customizing your mobile experience. There have been other things that the team has helped me with that if I cared to go into great detail on I am afraid that no one would read it lol. I say this in closing Thank You BoostCommerce team for taking the time to help the little guy get started. Buy with confidence guys.
Hello,
Thank you a million for taking the time to give us an amazing review!
Your beautiful complement has filled our hearts with joy! We are glad to know that our app fulfills your needs. Our dedicated staff would like to send their thanks to you for sharing your beloved thoughts about our service. We will try our best to deliver high-quality features! Thank you once again and we wish you all the best!
Sincerely,
Boost Team