Boost AI Search & Filter , 1 859 avis
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The app works well and the support is fast and great. The only negative is there's no synonym function, which is pretty important for my business and improving our user experience. When they add synonym control, then I'll upgrade to a 5 star.
Hello,
We appreciate you taking time to follow up this feature. As we fully acknowledge how the synonym does sound helpful to the customer once it's launched. Our team's work is ongoing to build and enhance this feature. We will try to get it released within this quarter along with other advanced ones. Please stay tuned with us!
Livia from BoostCommerce
This app is really great in terms of the flexibility it gives to manage the filters and how they will look. And still if you want some customization, the support team is there for you!
Just one thing that I personally didn't like was the requirement to press the "Sync" button every time we make changes to any product in order to show those changes on the front-end. There should be an auto-sync option.
But apart from that, definitely recommend this app.
Hello,
Thank you for sharing your concern with us!
Basically, you don't have to manually sync every time you make changes to any product because the sync between our system and Shopify is automatic via a Quick Sync process.
By default, the process runs every three minutes to check and update any modification you have made. Please note that all updates from a store are queued and processed one at a time so it could be a little bit delayed if there are a lot of updates (like thousands) in the queue.
Our representative already reached out to you via email to explain further on this concern. May you please check it?
All the best,
Boost team
The app is great, very professional looking and easy to set-up. The customer service is very efficient and helpful, they always work to your requirements. Probably the best app we have purchased, highly recommend.
Amazing app with even better support. Worked with me continuously until I got the correct solution for our store! HIGHLY RECOMMENDED
Die App funktioniert nach der Konfiguration der Filtertrees gut. Der Support antwortet zeitnah und ist sehr hilfsbereit.
Hi there,
We appreciate you taking the time to give us such a heart-warming review. At Boost, we value your time and always strive to provide fast and efficient service.
Thank you for your trust, and we are thankful for amazing customers like you. We are always here for you whenever you need our help.
All the best,
Boost team
Boost has improved the front end usability and given a more professional look to our collection pages. We're now able to filter items correctly and with a lot more ease and efficiency. Support has fixed any issue or request both properly and quickly.
Hi team,
Thank you for your feedback! We pride ourselves in giving the best experience to our merchants and we feel overjoyed that you enjoy that much!
Please don’t hesitate to reach out to us if you have any further concerns. We are around here to assist.
All the best,
Boost team
Great app, great support ! Love to work with them with our 3 online stores. Keep up the good work guys !
Great functionality and fantastic customer support. Especially the filters work just wonderfully, with great customisation options. Fits really nicely with our lay-out and the customer support does a great job to further enhance the experience.
Really great app. We've used similar in the past and this one is much more powerful and WAAAY faster. Not to mention cheaper! The support is great, I've never waited longer than an hour or two for a response/resolution. They have successfully coded all my requests for the app to work optimally for our site. 10/10 recommend.
Hello there,
Thank you so much for choosing us and for this wonderful feedback. We are glad that your experience with our app and support has been great so far.
We are also beyond grateful to know that you appreciate all our hardwork to help you with your requests.
Please do not hesitate to reach back to us if you need our help. We are always here for you.
Cordially,
Boost Team
If you are like me and periodically like to make new collections and sell items from the new collection on the same day, I would steer clear of this app. They have been having issues with their sync function for quite a while now making it to where new collections do not display any products. They have assured me in the past that this is a temporary issue that they are fixing, and yet it persists. If you are more of a planner and your collections are made a while before you will ever send traffic to them, then this app may serve you well.
Our Dear Customer,
Thank you for reaching out and for giving us your feedback, it really matters to us.
We're truly sorry that you are experiencing some issues with our app and we would like to apologize for any discomfort this brought you. We want you to know that we're here to support you.
With your kind cooperation, we are investigating this issue and will try to figure out the best solution in earning back the flawless performance on your site.
In addition, please let us know should you have any other questions, we are always around here happy to help.
Warmest of regards,
Boost Team