Avis (1 869)
Affiner
-
Par note
Fantastic app. Has made my website look 10x better and easier to use. There were some extra things I wanted done and the team at BoostCommerce sorted it out quickly and for a very reasonable price. Thanks so much guys!!
We used this app to add different types of filtering options to allow our customers to quickly find a product set they are more interested in! We had some issues with the integration and their support team was super quick to get back and resolve within 24 hours!
The app works well and the support is fast and great. The only negative is there's no synonym function, which is pretty important for my business and improving our user experience. When they add synonym control, then I'll upgrade to a 5 star.
Hello,
We appreciate you taking time to follow up this feature. As we fully acknowledge how the synonym does sound helpful to the customer once it's launched. Our team's work is ongoing to build and enhance this feature. We will try to get it released within this quarter along with other advanced ones. Please stay tuned with us!
Livia from BoostCommerce
This app is really great in terms of the flexibility it gives to manage the filters and how they will look. And still if you want some customization, the support team is there for you!
Just one thing that I personally didn't like was the requirement to press the "Sync" button every time we make changes to any product in order to show those changes on the front-end. There should be an auto-sync option.
But apart from that, definitely recommend this app.
Hello,
Thank you for sharing your concern with us!
Basically, you don't have to manually sync every time you make changes to any product because the sync between our system and Shopify is automatic via a Quick Sync process.
By default, the process runs every three minutes to check and update any modification you have made. Please note that all updates from a store are queued and processed one at a time so it could be a little bit delayed if there are a lot of updates (like thousands) in the queue.
Our representative already reached out to you via email to explain further on this concern. May you please check it?
All the best,
Boost team
The app is great, very professional looking and easy to set-up. The customer service is very efficient and helpful, they always work to your requirements. Probably the best app we have purchased, highly recommend.
Amazing app with even better support. Worked with me continuously until I got the correct solution for our store! HIGHLY RECOMMENDED
Die App funktioniert nach der Konfiguration der Filtertrees gut. Der Support antwortet zeitnah und ist sehr hilfsbereit.
Hi there,
We appreciate you taking the time to give us such a heart-warming review. At Boost, we value your time and always strive to provide fast and efficient service.
Thank you for your trust, and we are thankful for amazing customers like you. We are always here for you whenever you need our help.
All the best,
Boost team
Boost has improved the front end usability and given a more professional look to our collection pages. We're now able to filter items correctly and with a lot more ease and efficiency. Support has fixed any issue or request both properly and quickly.
Hi team,
Thank you for your feedback! We pride ourselves in giving the best experience to our merchants and we feel overjoyed that you enjoy that much!
Please don’t hesitate to reach out to us if you have any further concerns. We are around here to assist.
All the best,
Boost team
Great app, great support ! Love to work with them with our 3 online stores. Keep up the good work guys !
Great functionality and fantastic customer support. Especially the filters work just wonderfully, with great customisation options. Fits really nicely with our lay-out and the customer support does a great job to further enhance the experience.