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We installed the app to make the store more intuitive for browsing shoppers. Unfortunately it broke the search function, even after it had been removed. There are remnants of the code after disconnecting it.
Hi there,
Thanks for your feedback! I'm sorry to hear that you encountered an issue while using our app.
Since we haven't had a chance to be informed about this issue from you yet, I'd like to say thank you for raising it now. Our team is in touch with you to check this issue shortly via the email channel.
Meanwhile, should you have any else questions, comments, or concerns, please don't hesitate to contact us via email support@boostcommerce.net, we are willing to assist.
All the best,
Jenn from BoostCommerce
Bad application
It caused a lot of conflicts with the theme code. We had to reset all of them to be able to eliminate the problems.
We definitely do not recommend it.
great app, fast support response
thank you
Hi there,
We would like to send our thanks for your amazing review. This would definitely motivate our team to continue thriving to deliver high-quality customer service.
Once again thank you for choosing us as your trustworthy partner!
Cheers,
Boost Team
We use the Prestige theme. This app simply doesn't display anything to our collections. A waste of time and money
Hello,
Thank you for the feedback. I’m sorry for your negative experience with our app.
Since we were failed to connect to you via email earlier and we couldn’t reply to this feedback until recently this function was released, allow me to follow up here once more time.
We checked the problem carefully and it seems like all the filter options has been disabled manually by mistake, hence you didn’t see anything from your collection. We have also successfully integrated and fully supported the Prestige theme now. Therefore, please let us know if we could help get it resolve for you.
Many thanks and hope to hear from you again soon!
Very overpriced for the service provided. Lack of flexibility by the customer service. I was disappointed and I will not use this product.
Hi Nemanja,
Thank you for sharing your experience while using our app and we are sorry that it failed to meet your expectations this time.
We feel awful that unexpected misunderstanding caused this inconvenience. Our representative has just emailed back and followed up to get your all concerns sorted. May you kindly check it out?
We look forward to hearing from you and more importantly, we do wish to win you back.
Boost team
This is the best search and filter app for Shopify, by a million miles. Unless you develop your own solution, this is the best you will find on Shopify. Their support is prompt and competent. It's a little pricey if you have a high SKU count like we do, but that is my only complaint.
Great app, thanks for the support and customization. Perfect for shop with lot of tags and products particularities.
Hi there,
Thrilling of joy is our feeling when reading your glowing feedback. We are delighted that you consider using our app is the right decision and that you feel happy with our service so far.
If you have any further queries, please feel free to drop us a line. We are all around to support you.
Warmly,
Boost Team
Default sorting options don't work so the app pushed all my sold out products to the top of all my collections and killed my conversion. There's no live chat, just an email function replying within 24 hours. Deleted.
Dear Customer,
Thank you so much for your feedback.
We are truly sorry to hear that you did not have the best experience with our service, but we would like to have the chance to revert this.
We have been trying to contact you over the phone through the number found in your store contact section, but we weren't able to so far.
We also sent you an e-mail regarding this issue, so you can reach us back through it and let us know if you have a specific phone number you would like us to reach to.
We would appreciate the opportunity to check this for you and resolve it as soon as possible. Your kind collaboration will be highly appreciated.
Sincerely,
Boost Team
That's great for our developers and clients.
Very useful and most popular for our business and development.
Hi there,
We are glad that you have recognized our app's values, and thank you for choosing us. Our team always tries our best to ensure a satisfying experience for our dear customers and your kind words have greatly encouraged us to do better. Our team would certainly feel happy to hear your feedback. Wish you all the best and hope we will bring more value to your growing business.
Cheers,
Boost Team
Hello please reach out to me I have some codes on my website for you guys I would like to be removed please. Even though I didn't keep the app it is wonderful and has a lot of features.
Hi there,
Thank you for sharing this feedback with us. We are grateful to know that you love our app. Our team has handled your request with high priority and feels so happy to know it is working correctly on your end now. More than that, it is our honor to see you back and continue using our app.
Please take your time to experience our app and let us know anytime you need help. We will try our best to help you out!
All the best,
Boost Team