Boost AI Search & Discovery , 1 715 avis

Edit:
Boost has since the issues below provided great support and taken the issues seriously. This app will cost you thousands in lost time and hundreds of thousands in lost sales. Do NOT use it.
Extremely disappointing to see how this company has progressed, as we were happy with this app to start with. Lately we've had issues with how the currency is shown using the filter, the app does not replicate the native Shopify formatting;
After +20 emails, a teams meeting, us finding and deleting faulty code inserted by themselves that they could not find, to having it "escalated" and receiving a video that clearly shows all the errors and a claim that all is fine. The icing on the cake is a support request asking why the filter and search sometimes takes over a minute(!) to load. Boost took the initiative to work on the live theme themselves (without any prior consent) rendering the store useless in the middle of the Black Week rush. All you get is an email to confirm if it is working or not, which of course it was not, all filtering, search and other functions were completely non-functional.
Be aware there is no phone number or any other way to get a hold of this company other than email.

I recently had the pleasure of using the AI Search, Filter & Recommend app on my Shopify store, and I cannot emphasize enough how impressed I am with its functionality, ease of use, and the remarkable support provided by their team.

First and foremost, the app has proven to be a game-changer for my business. The AI-powered search feature intelligently understands customer queries, delivering highly relevant results and saving valuable time for both my customers and me. It has significantly enhanced the browsing experience on my website, leading to increased customer satisfaction and conversion rates. The app's powerful filtering capabilities have also allowed my customers to effortlessly refine their search results, ensuring they find exactly what they're looking for.

What truly sets this app apart, however, is the exceptional support it offers. When I encountered an issue with the app, the support team acted swiftly and resolved it immediately. Joseph, a member of their support team, personally reached out to me and provided regular updates on the progress of the issue. His dedication and responsiveness were truly remarkable, and I felt valued as a customer throughout the entire process. The support team's commitment to delivering prompt solutions and their willingness to go the extra mile truly exceeded my expectations.

Moreover, the app's user interface is incredibly intuitive, making it a breeze to set up and customize according to my store's branding. I appreciate the attention to detail and the thought put into creating an app that seamlessly integrates with Shopify, without requiring any technical expertise.

In conclusion, I wholeheartedly recommend the AI Search, Filter & Recommend app to all Shopify store owners. It not only enhances the search and filtering capabilities of your store but also provides top-notch customer support. The app's ability to quickly adapt and address any concerns raised by users, as exemplified by Joseph's assistance, showcases the commitment of the team behind it. Kudos to the developers for their outstanding service and for creating a truly invaluable app.

We are still in the development phase of our site, but this app was recommended to us through both our developer and someone we're working with for SEO. We needed some customization done through Boost in order for some prices to not show on certain collections, and they were very responsive - I even was able to meet them over a Zoom call to help explain what I was wanting. Great customer service and I'm pleased with how our website is looking with the addition of their app!

I'm so glad I've found this app, it has all the needs I wanted and it just recently upgraded for more useful features.
Size filter, display variation price range, customise the product look... I really love the dev team there, also they reply to your inquiry really fast, and even if you need some features not existing in the app yet, they might make it work for you!
Don't hesitate to try out the app!

Great app if your store carries big inventories and you're looking for a simple and practical way to setup and manage product filters. The support provided by the Boost Support Team is amazing. No matter what kind of issue you're dealing with, they will find a way to help you sort it put and make sure your store is running smoothly. Absolutely reccommed them.

We've been very pleased with the app, and they've even been able to work with some of our customizations by doing some tweaks to the code. At one point, we considered switching away to another app that we considered more complete, but the people at Boost had been working on an update, based on our request, and have added those features. Product Filter and Search is a very complete app for our needs, and we are barely scratching the surface of its abilities.

This is by far the best filter app. I have just installed it today and it is extremely intuitive and packaged with an inordinate number of options I could not have thought of. The team is extremely prompt in replying and actioning all of my queries. I am extremely impressed by the quality of the app and the professionalism of this team. It has been quite a while since I saw such great Shopify apps and developers. Will definitely explore other apps your company has to offer.

The app was causing an issue with our theme. We were told that it might take a few days for the bug to be fixed because of a heavy workload on their end.

However, the Boost team always communicated with us in a friendly and professional manner, and kept us informed on progress, which was much appreciated! Overall, the fix took less time than expected, and everything works fine now. Thanks for your service!

The best filter and search app we've used. The design looks great and the search bar on the collection page is exactly what we needed for this store and something not all apps provide. The customer support is great. Dona was incredibly patient and informative in clarifying several points for us. The one improvement we might suggest is bulk uploading data via a csv. file. We couldn't find a help article on this so we assume this is not yet provided. This is the only improvement we could suggest. Luckily we did not need that function for this store and so overall we're very happy and appreciative of this fantastic app and the support provided. Would highly recommend.

Great tool and wonderful support. We moved to an expensive tool from Boost filter app a few years ago but the experience was very awful. We moved back to Boost app after two years and cannot be happy with user friendly dashboard and the support we have been receiving. It took only days to go live with Boost app compared to months even though we paid implementation cost to other tool.