Boost AI Search & Filter

We've had Boost installed for a few months now. The team have been really helpful in answering any questions and making customisations for us. They are responsive, fast and accommodating.
I wish that there was a solution so that newly listed products showed in Collections sooner, but I understand it sounds like a complex issue that largely comes from Shopify itself.

It always feels like a leap of faith trusting an app and it developers. I have only had a positive experience with it and its set up - but most importantly the friendly, human support that were able to assist within hours of my request ( and if I am honest going above and beyond "support" and bridging the gap between a developer role ).

I use this app to organize products by category. It would be better if there was the possibility of organizing the products in diferent ways.

We've been using this app to make our navigation and search easier for customers. It's made our user experience 5 times better. Support team is very helpful as well.

We installed in 2021 and had major issues - app removed half the products from our store one day, and a few weeks later the app crashed (taking our collections with it). So we uninstalled. But the Boost team has since then set-up a second server to prevent crashes, and the missing products issue has not re-occured (although it is important to click 'Sync' on the app after re-arranging products in collections or else they disappear). The Boost team has been really responsive and taken very good care of us. Five stars for support! We love the functionality of the app - that we can decide by which tags the products are filtered. However it does make our collections 1-2 seconds slower to load. So long-term we are seeking a native-code solution - it seems crazy to take the risks of an external app just to filter products on our site. But until then this is the best solution we've found.

They helped us with the support. Good app. Would recommend them. Can be customized on need basis. The got back to within time when we had a small issue.

Such an amazing customer support. They called me immediately after leaving a review pleading for help and they resolved the problem. They were very willing and helpful too. Thank you for the solid support. The price is a bit high, but after seeing their support and how fast it was. I can't complain about the service or the app itself. It's working now thankfully. (I would have left a 5 star, but the price is a bit steep for new shops, especially if you are not earning in the start, I feel that 14$ would be more reasonable or at least offer a low cost version for small shops.)

We had switched from another app to this one, mainly to be able to select multiple items within a filter category. However, there were other limitations that made us decide to switch back.

One, in particular, was how the category scrolling worked on mobile. It puts a scroll within a scroll right down the middle, making for some awkwardness in thumbing through a collection page. Also having to manually customize filter categories is problematic where dynamic updating of new categories is needed. Customer support was responsive, though delayed, and then it disappeared when we tried to drill down further into our needs.

All that said, I do appreciate the work of app developers like this one...and in fact this still may be the filter app for you. It just wasn't for us.

Good !!!

Very helpful team and a great app. Lots of customization options too for the filters, so almost anything is possible.