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Customer support was both quick to respond and helpful when resolving questions. We have had a good experience overall!
Very quick to reply and solved a small issue with the pricing slider straight away
We can't praise Boost Search enough! We've had it since migrating to Shopify in July 2022 and don't know what we'd have done without it. From search to filters, synonyms to upselling and much more... it's been a game-changer for our online presence, recognised by our many satisfied customers who quickly find what they're looking for. Support is beyond excellent; it has been outstanding from the start with our V2 which more or less worked out of the box, as it is now that we're implementing Boost V3 AI Search and Discovery many thanks to the time and patience of Vincy and the development team.
Hello DirDirect Team,
Thank you for the amazing review! We're thrilled to hear that Boost Search has been a game-changer for your online presence since migrating to Shopify, and you can make use of our features from search to filters, synonyms to upselling. We appreciate your recognition of our outstanding support, and we're here to assist you whenever you need it. Thank you for being a valued customer!
Boost Team
I've been using this app for several years without incident. When I noticed that the app wasn't functioning properly after an update, and worked tirelessly to make it work again.
Very thankful for their hard work and attention to detail!
継続的なサポートを得られる。
まだ新しいバージョンのドキュメントが整備されていない点は不便だが、機能としては申し分ない。
In my online store, I offer both physical and digital items tailored to different markets and regions. To streamline this setup, I needed the app to integrate with Shopify markets. I reached out to support and Simon and Alex provided an excellent solution. While the app didn't initially offer the specific functionality I required, they went above and beyond to assist me. They proposed a straightforward workaround to display or hide specific products from search results, ensuring that my store could effectively cater to customers from each market. I greatly appreciate their responsiveness and willingness to help find solutions beyond the app's current capabilities.
Hi The Hello Bureau Team,
Thank you for the great review! We're glad that our support team, Simon and Alex, provided an excellent solution for integrating the app with Shopify markets. We appreciate your recognition of their responsiveness and willingness to find solutions beyond the app's capabilities. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to support you!
Boost Team
Great & and responsive support , everytime i reach them out they solve any issue i am fasting in a timely manner.
i just hope they can integrate and partner with more IOS & Android App Developers other then shopney and vajro. we have an integration on our mobile app and using their API but facing some difficulties.
other then that the i highly recommend the app to anyone looking to organize their website filter
Service is outstanding. The app is very easy to use and we have now added this to every one of our shopify stores. If you have an issue, reach out to them and you'll get a reply very quickly.
The boost team has put out a very capable app and the team is very helpful and quick helping with any theme compatibility issues etc, highly recommended!
Great customer service, quick to reply, actually looks into your questions and is able to help create a custom experience for you and your store.
Hello Savannah Sevens Team,
Thank you for the fantastic review! We're glad to hear that our customer service has been great and that we've been able to provide quick and helpful responses to your questions. We're committed to creating a custom experience for you and your store, and we're thrilled that you've had a positive experience with us. If you have any further questions or need any assistance, please don't hesitate to reach out.
We're here to support you!
Boost Team