Boost AI Search & Filter , 리뷰 1,839개

This app has helped us get our site to the level that we want it to be! We have really appreciated the quick responses and help from the support team.

Edit:
Boost has since the issues below provided great support and taken the issues seriously. This app will cost you thousands in lost time and hundreds of thousands in lost sales. Do NOT use it.
Extremely disappointing to see how this company has progressed, as we were happy with this app to start with. Lately we've had issues with how the currency is shown using the filter, the app does not replicate the native Shopify formatting;
After +20 emails, a teams meeting, us finding and deleting faulty code inserted by themselves that they could not find, to having it "escalated" and receiving a video that clearly shows all the errors and a claim that all is fine. The icing on the cake is a support request asking why the filter and search sometimes takes over a minute(!) to load. Boost took the initiative to work on the live theme themselves (without any prior consent) rendering the store useless in the middle of the Black Week rush. All you get is an email to confirm if it is working or not, which of course it was not, all filtering, search and other functions were completely non-functional.
Be aware there is no phone number or any other way to get a hold of this company other than email.

If you want a serious webshop this the #1 app I recommend over anything else. If you make shops for clients this app will especially make them happy and impressed.

I have some requirements for custom settings, and I was not hoping the customer service would all respond. But their IT guys take almost 1 work day to deal with my case online and it's a really quick response. highly recommend. Plus, the IT expert Jack is so nice!

Very quick at giving answers both at the live chat and via email. They solve our problem in less that 24 hours.

Fantastic software that we use across two websites. Really helps us to provide a better experience for our customers. Ran into some slight issues that were promptly responded to by the Boost Support Team who have been efficient in both fixing the problem and communication. 10/10 service all round.

great app great support. tested several filter apps and this had the most straightforward front and back end. the right amount of bells and whistles!

V3 is a disaster
Boost was so good, a bit detrimental on performance (which they wouldn't acknowledge), but overall had lots of positive features
V3 came along and completely destroyed it. The trial was great, the AI was performing so-so but it was learning. But then they forced an update where the product block on collections became a widget, rather than just replacing filters.
This is an absolute disaster for anyone using more than one template for collections. I really think they should have anticipated this, but they didn't. I'm not sure why this wasn't a forced update in the trial but then it was in the release version. Feel duped into upgrading. Now paying for upgrade but had to go back to V2. Will probably switch to Algolia.

This app is realy great, services from Boost Commerce dev team are amazing and quick. I highly recommend the app.

Great app and support team. Any queries we had the Boost team were able to help us with and in a timely manner. They even provided support for a custom feature we needed for the sizing of our rugs. This did cost a bit in development feeds but overall it allowed us to have a much better user experience. Definitely would recommend this app.