Boost AI Search & Filter , 리뷰 1,840개
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Support is quick and efficient, able to provide different alternative. However they do not have live chat.
Great customer support! they were very quick and helpful! would recommend
Support team is awesome!
Boost AI Search & Filter solves all my problems
I would highly recommend it. Great app with great features and an awesome customer service team that can't do enough for you.
Hi there,
Thank you for your valuable feedback. It's fantastic to hear that you enjoyed our app and thanks a lot for your willingness to share.
Our fantastic Customer Support Team is always willing to jump in any stuck you may encounter. So please keep reaching out to us if there is anything we can ever help you out with.
Wishing you every success!
Boost team
I had 2 problems for filter features so I contacted with this app support.
They replied within 1 min and fixed issues immediately. Timeline and communication were really great. Great app features and support.
One issue was not related with app feature but their support team fixed it kindly.
Don't hesitate to use this app for your store's filter.
Hi team,
Thank you so much for your lovely feedback. We're so happy to hear you had a great experience at Boost. Your review really made our day! Our whole team works very hard to keep our customers happy and meet their expectations, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.
Sincerely,
Boost Team
Terrible Terrible app!!!!! I don't write reviews often and feel the need to express how disappointed i am with this app. I do not remember installing this app and discovered i am being charged a fee each month. I uninstalled the app and wrote to the developers asking why i am being charged a fee. I have received no reply and i am still being charged. Be very careful with this app. I am very very disappointed by this app and the customer service.
Hello Avalonia Team,
Thank you for your feedback. It appears that there might have been some misunderstanding along the way. Allow us to clarify.
It's important to note that the installation and subscription processes are carried out and approved on your end, as we do not possess the authorization or access to approve any charges from your store. We also checked the amount of activities of your usage and they indeed appeared.
When we initially received your email regarding the charged fee, our support agent promptly responded but it seems like it got lost in your mailbox. We also sent a couple more emails in the hope that they could reach you well this time. Could you please kindly check?
Our commitment is to provide prompt assistance to all our customers, and transparency remains a core value for us. Should you have any additional queries or require further clarification, please do not hesitate to reach out. We are always available for continued communication.
Warm regards,
Boost Team
Words can't express how frustrating and excruciating Boost Product Filter & Search has been to deal with. 50 emails back and forth of issues their app has caused on our website and their support is still going in circles. This has been going on for 9 weeks and still not resolved. The Boost app for 9 weeks has shown incorrect sale prices on our website (-1350 on sale, -500 on sale, 50% off when something is 30% or not showing on special at all, prices and numbers are all wrong) which is false marketing, unethical and makes our brand look misleading and ruining our online business. The fact this is still going on is unacceptable, and i have requested multiple times to speak to a manager and never been contacted. An ecommence app with teams of support who know nothing about ecommerce. No one knows what they are doing.
Hello team Chewy Chews,
Please accept our sincerest apologies for the inconvenience this has caused you.
Our team has investigated your concerns and reached back to you on our current email thread with your Managing Director, with all the necessary information. Kindly check it and respond to us in your most convenient time.
Once again, we sincerely apologize for the inconvenience and hope to hear from you soon.
Cordially,
Boost Team
I'll All About Customer Service & This Team Did Not Disappoint. Great App, Great Company, Look No Further for Your Needs in Filtering & Search!
Hi Roger's Gardens team,
Thank you so much for your wonderful feedback!
We're thrilled to hear that you had a positive experience with our customer service team and that you're enjoying our app. Your kind words mean a lot to us and we appreciate you taking the time to share your experience. We're committed to providing the best filtering and search features, and we're glad to know that we could meet your needs. Thanks again for choosing us!
If you need any further help, please feel free to contact us!
Best regards,
Boost Team
Great App - Customers finding it very easy to skim thru our products and can clearly see the sales going up. As we type, the App suggests exactly what one need to buy!
Also, we approached the support team for a technical enhancement & they treated it with high priority & incorporated it within no time. Appreciate the support!