Boost AI Search & Filter , 리뷰 1,837개

전체 평점
4.8
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2024년 3월 28일

The chat support was not working, not letting me see replies and also not emailing those replies. However, once I got on email with Vincy & Luna they were beyond helpful and so speedy. I requested 3 visual changes, as I am updating to a new theme and these requests were dealt with effortlessly.

Toogood
영국
앱 사용 기간 3년 초과
2024년 1월 18일

This app basically served the function, but still need some improvement in the sync, and others area as they have been few of error that need get fix. But good thing, the support team has been diligently helping me in resolving all the issue. I will definitely give it 5 stars if the app will improve better in future. Overall, its a useful app and work tremendously for my website. Thanks!

Shukri Shari Group Sdn Bhd (1269727-X)
말레이시아
앱 사용 기간 대략 1년
2024년 4월 18일

Upon upgrading to the 2.0 theme, the app had a few issues. Customer support is great, and they were able to help and solve the problems we experienced. Great app!

Mardeco Architectural Hardware
뉴질랜드
앱 사용 기간 대략 3년
2023년 11월 22일

I like the app overall. There are times when something happens on our site however and it usually has to do with Boost. The great thing is they always fix it for me so I greatly appreciate that!

Blue Collar Mercantile
미국
앱 사용 기간 1년 초과
2023년 6월 21일

The Boost app has been very useful for our search and filter. One issue is that it interacts weirdly with global-e integrations, but support was very helpful in solving all mishaps!

WANT Les Essentiels
캐나다
앱 사용 기간 5년 초과
답글 Boost Commerce개 2023년 6월 21일

Hi Ted,

Thank you for your feedback!

We are thrilled to know that you find our support very helpful.

Our team is always prepared to go the extra mile to address any questions or concerns you may have and to offer you top-notch solutions tailored to your needs.

Sincerely,
Boost team

2023년 8월 17일

We chose Boost because it did everything that we felt we need in a site search engine. We had issues with our cart after we installed this app, the ‘ajax cart’ feature was turned on by default, which conflicted with another app AND the theme cart drawer. It took us 2 weeks to figure out the issue. Sharing in case you notice issues with your cart after install.

Bee Inspired
미국
앱 사용 기간 대략 2개월
2023년 5월 16일

Great app that I can't live without for my shop's filter and search. There might be some issues with making it match to you theme but the support is quick and helpful!

Baby Avenue
쿠웨이트
앱 사용 기간 7개월
답글 Boost Commerce개 2023년 5월 16일

Hello Baby Avenue Team,

We appreciate you taking your time to give us this wonderful feedback.

We are reaching out to you again to check, and confirm if there is anything about the theme layout that we can help you with and to make sure we meet your full expectations from our app and service.

Be sure that we are always here to assist you at all times should you have any concerns, clarifications or questions.

We look forward to hearing from you.

Kindest Regards,
Boost Team

2022년 8월 16일

Support is always quick and really helpful, the search could be a little smarter however for the price it does the job

Tropic Skincare
영국
앱 사용 기간 4년 초과
답글 Boost Commerce개 2022년 8월 17일

Hi there,

Thank you for sharing that our support team was able to help you personalize the search feature promptly!

As you have seen, our app can be easily customized to suit different business' expectations. We also keep improving our features everyday, including the search feature.
Thus, we really appreciate if you could share with us more about your suggestions via our current email thread.

We look forward to hearing from you.

Sincerely,
Boost team

2019년 7월 25일

We love this app for our filters and search. We were able to get the filters we wanted with no sacrifice for design. However, we hate that it does not recognize changes to products or collections and forces you to sync every time you move something around in a collection for it to be recognized in the Online Store. If you use manual sort in your collections, this aspect is kind of a nightmare. Support was able to reduce the amount of time before it auto-syncs, but it's still a hassle. We've used another search app in the past and it had no impact on collections. If new products were added, we manually synced and that was fine.

Overall, great for filters and search, which is what it's for but HATE the issue it's caused for merchandising.

Ledbury
미국
앱 사용 기간 3년 초과
답글 Boost Commerce개 2019년 9월 16일

Hello,

Thank you for your feedback!

We are delighted that you are seeing the benefit of using our app in optimizing product findability.

Actually, the sync between our system and Shopify is automatic via webhook mechanism. The process of a single webhook is almost instantly. However, it's not always the case due to some technical limitations, including there are some kinds of update that we don't receive any webhook from Shopify (https://community.shopify.com/c/Shopify-APIs-SDKs/Webhook-not-received-when-products-reordered-manually-in-a/m-p/546587#M36085).

With the intention of making these limitations less affect your site, we have activated the Quick Sync mechanism for your store. By doing this, our app will automatically trigger a quick sync every 3 minutes to update any modification you have made even though there is no webhook received.

Thanks again for taking the time to share with us! We always appreciate feedback and suggestions.

Wishing you every success!

2021년 2월 2일

We've been using this app to make our navigation and search easier for customers. It's made our user experience 5 times better. Support team is very helpful as well.

Andy & Evan
미국
앱 사용 기간 3년 초과
답글 Boost Commerce개 2022년 6월 20일

Hi there,

Thank you so much for you feedback!

We are glad to know that our app and our support team have served you well! We have reached out to you regarding changing the quickview layout. We will try our best to meet your requirements

Should you need any further assistance, we are an email away!

Best regards,
Boost Team