리뷰 (1,969)

전체 평점
4.7
평점 수준당 개수
  • 평점의 94%가 별 5개입니다
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2024년 10월 16일

Great customer service I just wish they had a live chat customer service.

Revolucion Lifestyles
캐나다
앱 사용 기간 1년 초과
답글 Boost Commerce개 2024년 10월 18일

Hi Revolucion Lifestyles Team,

We appreciate your kind words about our customer service!

We do provide live chat support, however, there may be times when an agent is not available immediately due to high demand. We're committed to continuously improving our service to better meet your needs.

If you have any questions or require assistance, please feel free to reach out or follow up with us through the live chat in the app dashboard or via email. We're here to help and look forward to supporting your business!

Sincerely,
Boost team

2024년 9월 19일

I really appreciate your immediate assistance whenever I have any questions,and the answer is very careful and responsible, it is really a good experience of an app.

ZENOTTIC Eyewear
홍콩(중국 특별행정구)
앱 사용 기간 대략 1년
답글 Boost Commerce개 2024년 10월 8일

Hi ZENOTTIC Eyewear team,

Thank you so much for your kind words and for taking the time to leave a review!

We're thrilled to hear that you had a positive experience with our service. Your feedback is incredibly valuable to us as we strive to provide the best possible experience for all our customers.

If there's anything more we can do to make your experience even better, please don't hesitate to let us know. We are here to assist you.

Boost team

2024년 7월 17일

Boost AI has a lot of great features at a much better price than our previous search provider. Their support is pretty good and have been responsive to our many questions while getting configured, if a little slow (overnight responses). We have some issues, specifically around side-cart replacement on search pages (which is a pain). We're looking forward to whatever new functionality gets rolled out in the future.

Plant Therapy
미국
앱 사용 기간 대략 1개월
2024년 6월 25일

Very helpful team and a great app. Lots of customization options too for the filters, so almost anything is possible.

Dämmstoff Online
네덜란드
앱 사용 기간 2개월
2024년 5월 30일

Sajid, the developer, was extremely helpful and quick with the custom changes that were required! Thank you :)

BON MAXIE
오스트레일리아
앱 사용 기간 대략 2년
2024년 3월 28일

The chat support was not working, not letting me see replies and also not emailing those replies. However, once I got on email with Vincy & Luna they were beyond helpful and so speedy. I requested 3 visual changes, as I am updating to a new theme and these requests were dealt with effortlessly.

Toogood
영국
앱 사용 기간 3년 초과
2024년 1월 18일

This app basically served the function, but still need some improvement in the sync, and others area as they have been few of error that need get fix. But good thing, the support team has been diligently helping me in resolving all the issue. I will definitely give it 5 stars if the app will improve better in future. Overall, its a useful app and work tremendously for my website. Thanks!

Shukri Shari Group Sdn Bhd (1269727-X)
말레이시아
앱 사용 기간 대략 1년
2024년 4월 18일

Upon upgrading to the 2.0 theme, the app had a few issues. Customer support is great, and they were able to help and solve the problems we experienced. Great app!

Mardeco Architectural Hardware
뉴질랜드
앱 사용 기간 대략 3년
2023년 6월 21일

The Boost app has been very useful for our search and filter. One issue is that it interacts weirdly with global-e integrations, but support was very helpful in solving all mishaps!

WANT Les Essentiels
캐나다
앱 사용 기간 5년 초과
답글 Boost Commerce개 2023년 6월 21일

Hi Ted,

Thank you for your feedback!

We are thrilled to know that you find our support very helpful.

Our team is always prepared to go the extra mile to address any questions or concerns you may have and to offer you top-notch solutions tailored to your needs.

Sincerely,
Boost team

2022년 8월 16일

Support is always quick and really helpful, the search could be a little smarter however for the price it does the job

Tropic Skincare
영국
앱 사용 기간 4년 초과
답글 Boost Commerce개 2022년 8월 17일

Hi there,

Thank you for sharing that our support team was able to help you personalize the search feature promptly!

As you have seen, our app can be easily customized to suit different business' expectations. We also keep improving our features everyday, including the search feature.
Thus, we really appreciate if you could share with us more about your suggestions via our current email thread.

We look forward to hearing from you.

Sincerely,
Boost team